IT Support Specialist - CAD Systems

Title: IT Support Specialist (CAD Systems) Location: Indianapolis, IN (On-site) Type: Full-Time Industry: Civil Engineering / Infrastructure OVERVIEW A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support—no CAD design or drafting required. You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization.   KEY RESPONSIBILITIES - Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads) - Manage updates, patches, configurations, and CAD standards - Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues - Act as a primary technical contact for Autodesk and Bentley support - Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360) - Partner with infrastructure teams to optimize workstation and virtual environments - Identify opportunities for automation and process improvements   QUALIFICATIONS REQUIRED - 1–3 years of experience in IT support, CAD systems administration, or software deployment - Hands-on experience with Autodesk and Bentley platforms - Strong Windows OS, networking, and troubleshooting skills - Experience supporting CAD environments in virtual or hybrid infrastructures PREFERRED - Experience with ProjectWise, Autodesk Docs, or BIM 360 - Scripting or automation experience (PowerShell, Python, batch) - Relevant certifications (Autodesk, Bentley, CompTIA)   WHY CONSIDER THIS ROLE - Support high-impact infrastructure projects - Work across both Autodesk and Bentley ecosystems - Stable organization with strong investment in technology and people - Competitive compensation, benefits, and long-term growth opportunities