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B2B Operations Specialist - Temporary Contract (m/f/x)
Berlin, Berlin, Germany · On-site · parttime_fixed_term · Commercial
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About the role
B2B SalesCustomer Support
Ready to become part of the most important mission on this planet?
We are rebuy, pioneers in the reuse of electronics and media. and we are looking for you! Our mission: to make circular living accessible to all, one transaction at a time. By giving products a second chance, we reduce resource consumption and avoid unnecessary e-waste.
Our team of 500 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet.
The Role
We are seeking a detail-oriented, highly organized B2B Operations Specialist on a temporary basis to support our growing business-to-business team. In this role, you will handle vital non-supplier facing operational tasks, ensuring seamless data flow between vendors and our internal tools. Your main responsibilities will involve end-to-end process management from order creation to returns, including tracking supplier shipments and resolving logistics updates.
Key Responsibilities:
- Operational Data Management: Accurately transfer, cross-reference, and synchronise order and product data between external supplier systems and our internal tools
- Shipment & Logistics Tracking: Monitor open supplier orders and shipment statuses across multiple portals, and coordinate deliveries with our warehouses
- Order Management: Own the orders from end-to-end including filing for returns, organising pick-ups, managing credit notes and closing invoices
- Cross-Department Collaboration: Communicate efficiently with internal account managers and customer support teams regarding shipment statuses and data discrepancies