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AccorHotel

Front Office Manager (m/f/d)

Hamburg, HH, DE · On-site · Full-time

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About the role

There is a nautical theme at both of the 25hours Hotels in HafenCity: Stories of sea voyages and distant ports, wanderlust and homesickness will become part of your normal working day here. In Hamburg’s newest, stylish district, we can offer you a job with guaranteed fun and a great deal of variety. As the two hotels are only a short walk apart, we work closely together in both hotels. We are a young team and we love our friendly, informal culture. Work colleagues become friends here. COME AS YOU ARE & SHOW WHAT YOU CAN...                                                                 ... in a 4-day-workweek. Enjoy 3 days off every week and the opportunity to organize your free time more flexibly! How does your working day look like... - Planning and managing the department and developing the team - Together with your Assistant Front Office Manager you ensure a smooth running at the Front Office - You take care of your employees' concerns and stand up for them - You not only ensure that guests are satisfied, but also that they are enthusiastic - you are responsible for billing and all administrative matters - You act as a role model for your department  - and last but not least - being the contact person for all hotel matters Your personality counts more than your CV... - Training in the hotel industry and professional experience at the front office are desirable - Initial management experience in a comparable position or as an assistant - Knowledge of real Hamburg insider tips - Ability to inspire guests and colleagues  - Be a host with passion What's in it for you... - Work as a full-time team member with full pay on only 4 days - Get to know all the other 25hours hotels and stay ten nights a year for free as an employee! - Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world - Benefit from great offers from our numerous cooperation partners - Receive a monthly allowance for your gym or HVV ticket - Be part of our hilarious staff parties and much more...