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Front Office Manager (m/f/d)
Hamburg, HH, DE · On-site · Full-time
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About the role
There is a nautical theme at both of the 25hours Hotels in HafenCity: Stories of sea voyages and distant ports, wanderlust and homesickness will become part of your normal working day here. In Hamburg’s newest, stylish district, we can offer you a job with guaranteed fun and a great deal of variety. As the two hotels are only a short walk apart, we work closely together in both hotels. We are a young team and we love our friendly, informal culture. Work colleagues become friends here.
COME AS YOU ARE & SHOW WHAT YOU CAN...                                                                 ... in a 4-day-workweek.
Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!
How does your working day look like...
- Planning and managing the department and developing the team
- Together with your Assistant Front Office Manager you ensure a smooth running at the Front Office
- You take care of your employees' concerns and stand up for them
- You not only ensure that guests are satisfied, but also that they are enthusiastic
- you are responsible for billing and all administrative matters
- You act as a role model for your department 
- and last but not least - being the contact person for all hotel matters
Your personality counts more than your CV...
- Training in the hotel industry and professional experience at the front office are desirable
- Initial management experience in a comparable position or as an assistant
- Knowledge of real Hamburg insider tips
- Ability to inspire guests and colleagues 
- Be a host with passion
What's in it for you...
- Work as a full-time team member with full pay on only 4 days
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Receive a monthly allowance for your gym or HVV ticket
- Be part of our hilarious staff parties and much more...