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SBT Global, Inc.

Warehouse Innovation Project Consultant (Korean Bilingual)

Plano, TX, US · On-site · Full-time

$28/hr – $34/hr

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About the role

Supply ChainExcelData AnalysisComplianceCAD
- Contract Period: 1yr - Pay: $28-34/hr - Work Hours: 8:30am ~ 5:30pm   - Bilingual in Korean and English - Travel %: ~25% in U.S. System Management & Optimization: - Lead the implementation, configuration, and maintenance of WMS and TMS solutions. - Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations. - Identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions. - Collaborate with IT teams to develop and deploy system updates, patches, and enhancements. - Analyze operational workflows and recommend system improvements to enhance efficiency.Process & Performance Improvement: - Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordination. - Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes. - Continuously identify process improvements and request necessary system developments. - Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team. - Ensure accurate data capture within WMS/TMS to improve supply chain visibility.User Training & Documentation: - Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions. - Train and support warehouse staff, operations teams, and management on WMS/TMS best practices. - Provide end-user support and troubleshoot system-related issues to enhance productivity.Cross-Functional Collaboration: - Gather feedback from end-users and propose system enhancements based on operational challenges. - Communicate project updates and system performance to leadership in a clear and actionable manner. - Bilingual in Korean and English - 1+ years of experience managing WMS/TMS system in a warehouse or distribution environment. - Bachelor’s degree in Supply Chain Management, IT, Business, or a related field (or equivalent experience). - Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements. - Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation. - Experience working with logistics systems, particularly WMS and TMS. - Excellent communication and leadership skills to train and support cross-functional teams. - Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment. - Knowledge of warehouse processes, inventory management, and logistics operations. - Understanding of regulatory compliance and system security protocols. - Travel %: ~25% in U.S.Preferred Skills: - Proficiency in PowerPoint and Excel - Experience for using CAD / SketchUP and related software - Strong problem-solving and troubleshooting abilities in WMS/TMS operations All your information will be kept confidential according to EEO guidelines.