Retail Store Manager

Full-Time, On Site Salary: $70,000 DOE The company is a specialty store offering a wide range of toys, stationery, accessories, and cute character products. We're looking for a motivated, hands-on Store Manager to lead our team at our Los Cerritos Center location and deliver an outstanding customer experience. Key Responsibilities: - Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management - Recruit, train, schedule, and develop a team of sales associates - Drive sales performance and meet or exceed monthly/quarterly targets - Ensure exceptional customer service standards are consistently met - Manage inventory, visual displays, and store presentation - Monitor and control operating costs, shrink, and loss prevention - Analyze sales reports and KPIs to identify opportunities for improvement - Ensure compliance with company policies, safety regulations, and California labor laws - Handle customer escalations and resolve issues professionally - [2-4] years of retail management experience (or similar leadership role) - Proven ability to lead, motivate, and develop a team - Strong communication, organizational, and problem-solving skills - Comfortable with POS systems, inventory software, and basic reporting tools - Flexible availability, including evenings, weekends, and holidays as needed; mall hours may vary seasonally - High school diploma required; [Bachelor's degree preferred/a plus] - Reliable transportation to the Cerritos area All your information will be kept confidential according to EEO guidelines.