B2B - Sales Operations Specialist (Korean Bilingual)

Full-Time On Site Salary: $65,000 – $75,000 DOE Bilingual Korean required We are seeking a highly analytical and execution-focused B2B Sales Operations Assistant Manager to support and optimize our national account sales operations. This role will serve as a key bridge between Sales, Operations, Finance, and Brand partners to ensure seamless execution across major retail accounts. The ideal candidate brings strong retail operational knowledge, data-driven decision-making skills, and the ability to manage cross-functional processes in a fast-paced distribution environment. 1. National Account Sales Operations - Support strategic retail accounts (e.g., Costco, Ulta, Target, Nordstrom) - Oversee purchase order tracking, allocation, and fulfillment coordination - Monitor sell-in, sell-through, and inventory health across accounts - Support line reviews, seasonal programs, and promotional execution - Coordinate new item setup, SKU onboarding, and retailer compliance requirements 2. Forecasting & Inventory Planning - Assist in demand forecasting and replenishment planning - Work closely with supply chain to optimize inventory levels - Identify potential stock risks or overstock situations - Support pricing adjustments, promotional forecasting, and margin analysis 3. Financial & Deduction Management - Monitor retailer deductions, chargebacks, and claims - Coordinate with Finance to reconcile invoices and AR - Track trade spend, co-op programs, and promotional investments - Analyze gross margin performance by account and SKU 4. Reporting & Business Analytics - Prepare weekly/monthly business performance reports - Analyze trends and provide insights to senior leadership - Track KPI performance (sales growth, IMU, inventory turns, margin) - Support executive presentations and retailer business reviews 5. Cross-Functional Leadership - Coordinate with Brand partners on pricing, packaging, and product changes - Partner with Marketing on retail activations and in-store programs - Improve internal operational workflows and reporting systems - Support continuous improvement initiatives Required Experience - Korean Bilingual required - Bachelor’s degree in Business, Supply Chain, Finance, or related field - 3–5 years of experience in B2B sales operations, wholesale, or retail management - Experience working with major national retailers strongly preferred - Strong Excel proficiency (advanced functions, pivot tables required) - ERP experience preferred - Strong analytical and problem-solving skills - Ability to manage multiple high-volume accounts simultaneously - Strong communication and cross-functional coordination skills Preferred Industry Experience - Beauty, cosmetics, or CPG distribution - Experience with retail programs (TPD, co-op, IMU, promotional planning) - Knowledge of retailer compliance, chargebacks, and deduction processes - Understanding of margin analysis and working capital impact All your information will be kept confidential according to EEO guidelines.