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BBYO Passport Leadership Staff 2027
Varies · On-site · Seasonal Opportunities - Passport Summer Programs
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About the role
LeadershipCustomer Support
At BBYO, we’re motivated by our mission, inspiring us to reimagine work to make it fun, flexible, and fulfilling. We are looking for passionate Passport Leadership Staff Members to join our Summer team and make a difference. Passport Leadership Staff execute their role with the highest level of customer service and participant care, compassion and empathy, supporting teen safety and wellbeing, the travel community, and trip programming.
SHAPING THE FUTURE FOR TEENS AND YOURSELF
As a Passport Leadership Staff Member, a typical day will include:
Teen Safety and Wellbeing
- Execute role as BBYO Passport Staff with the highest level of customer service and participant care, compassion and empathy
- Contact program participants prior to the start of the program to make personal connections and answer questions
- Ensure participants follow program safety guidelines; act on any violation of behavioral guidelines and elevate as necessary
- Support teen medical and mental well-being, including determining next steps if additional medical attention is required
- If necessary, communicate with parents while on the ground during the trip during an emergency
- Chaperone group flight (if applicable for trip) and support teens during travel days and when at the airport
- Capture group photos, send to BBYO staff, and prepare bi-weekly updates for participant families
Travel Community
- Serve as a role model for participants as a Jewish adult
- Model cultural competence and respect and exhibit international travel skills
- Ensure that teens create respectful bus community that does not discriminate against race, gender, sexuality, different values or Jewish background
- Assist with daily logistical needs (including but not limited to rooming assignments/checks, supporting medical concerns, programming logistics, helping participants with unique dietary needs, etc.)
- Maintain community atmosphere (orderliness, timeliness, organization, mutual respect, etc.)
- Elevate any mental, social, or medical emergencies to field supervisors or site staff.
- Provide comfort, support, and compassion for all participants during program duration
- Ensure that the program participants are forming a socially cohesive group, while working to discourage cliques and address any cases of social alienation
Trip Programming
- Translate your own Jewish experiences into learning opportunities for participants and serve as an informal resource for Jewish programming
- Help facilitate Shabbat services, Shabbat programming and Havdalah for participants
- Support teens while planning Shabbat onegs or evening programming
- Facilitate icebreakers and other various aspects of building communal life
- Support teen programming committees such as marketing, birthdays or events
- Participate in all trip programming such as hiking, overnight camping, museum touring, volunteer projects and water activities.
Staff Team and Structure
- Participate in a weekend long staff training from June 4th – June 6th. Participate in supplemental virtual trainings before the trip departs.
- Collaborate with your fellow trip staff as well as with the Trip Guide prior to the start of the program and review roles and responsibilities; continue to work as a team during the trip
- Participate in all full staff meetings, trainings, professional development, and team-building activities
- Communicate with your staffing team, Senior staff and/or Field Director, Parent Liaison (if applicable) and Director of Operations
REQUIREMENTS
- Complete and be certified in relevant training including Mandated Reporter and Youth Mental Health First Aid
- Attend in-person Staff Training June 4th- 6th
BE APART OF A LEGACY...
- that celebrates our rich, century-long history of enhancing the Jewish experience to build a meaningful, teen-led future
- with an inclusive culture where authenticity is celebrated, respect is given, and fun is encouraged
- built on trust and empowerment, offering flexibility in where you work and autonomy in how it gets done
Embracing our past and future, we are excited about our growth and the challenges ahead. Join us and embark on an exciting journey with BBYO. INSPIRING TODAY. BUILDING TOMORROW.
We are committed to enhancing the Jewish experience, valuing diversity, providing equal opportunity, and maintaining an environment free from discrimination or harassment. BBYO is an equal opportunity employer and is committed to the principle of equal employment opportunity by complying with all applicable laws which prohibit discrimination and harassment of any type in the workplace. Thus, BBYO strictly prohibits discrimination or harassment based on race, color, national origin, religion, age, sex, disability, genetic information, sexual orientation, protected veteran status, or any other characteristic protected by law in all terms, conditions, and privileges of employment, including without limitation, recruiting, hiring, assignment, compensation, promotion, training, wage and salary, benefits, discipline, and termination.