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Manitoulin Group of Companies

Air Export Coordinator

Houston, TX, US · On-site · Full-time · Admin (Office, Sales, IT, Customs, Central Dispatch, etc.)

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About the role

Customer Support
MGF is a privately owned multinational company, operating worldwide in international shipments and logistics support. Established in Canada and growing quickly in the U.S. with offices in Mexico as well. We are a family-oriented environment and looking for strong team players to join us in our success.  MGF Houston is looking for a full time Air Export Coordinator to join our growing team. We are looking for an individual with a passion for the freight forwarding industry. As an Air Export Coordinator, you will be responsible for providing clients with efficient, reliable and cost-effective air freight solutions.  You will coordinate with shippers, carriers and other logistics providers to ensure smooth and timely export of air cargo shipments from origin to destination. - Coordinate and manage all aspects of air export shipments, ensuring compliance with all relevant regulations and guidelines. - Communicate with customers, carriers, and internal teams to obtain shipment details and provide status updates. - Book cargo space with airlines, negotiate rates, and arrange for transportation to the airport. - Prepare and review export documentation, including airway bills, commercial invoices, and packing lists. - Ensure accuracy and completeness of all shipment-related documentation to minimize delays and errors. - Monitor and track shipments to ensure on-time delivery and provide timely updates to customers. - Collaborate with customs brokers to facilitate customs clearance processes. - Handle any issues or discrepancies that may arise during the export process, including cargo discrepancies, delays, or regulatory challenges. - Stay up-to-date with changes in export regulations and compliance requirements. - Assist in the development of efficient export processes and procedures to improve departmental operations. - Provide excellent customer service by addressing customer inquiries and concerns promptly and professionally. - Minimum of 2 years of experience in air export coordination within the freight forwarding industry. - Knowledge of air export regulations, documentation, and procedures. - Strong communication and interpersonal skills. - Excellent organizational and time management abilities. - Attention to detail and a commitment to accuracy. - Proficiency and comfortable with technology; experience with Google Suite and CargoWise is preferred. - Problem-solving skills and the ability to handle high-pressure situations. What do we offer to you?    - Competitive salary commensurate with experience. - Comprehensive health insurance. - Retirement benefits with 401(k) matching. - Opportunities for professional development and growth. - A supportive and collaborative work environment.If you are an experienced Air Export Coordinator seeking to join a dynamic team where your contributions can make a meaningful impact to the success of a growing forwarding company, we encourage you to apply. We look forward to hearing from you!