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Domino's

Assistant Manager (01429) - 11517 Shelbyville Rd.

Louisville, KY, US · On-site · Full-time

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About the role

Customer Support
Domino's Pizza is seeking an enthusiastic and customer-focused Assistant Manager to join our team at our 11517 Shelbyville Rd. location in Louisville, United States. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the store, delivering exceptional customer service, and leading a team of dedicated employees. - Oversee daily store operations, including opening and closing procedures - Manage and motivate team members to achieve performance goals - Ensure high-quality food preparation and timely delivery - Handle customer inquiries and resolve issues promptly and professionally - Assist in inventory management and supply ordering - Maintain a clean and organized work environment - Process customer orders accurately and efficiently - Manage cash transactions and maintain financial records - Train and develop new team members - Implement and enforce company policies and procedures - Collaborate with the store manager to improve overall store performance - Assist in creating employee schedules and managing payroll - Previous experience in food service or retail management preferred - Strong leadership and team management skills - Excellent customer service and interpersonal skills - Ability to work in a fast-paced, high-pressure environment - Proficiency in basic math and problem-solving - Effective time management and organizational skills - Physical ability to lift up to 25 pounds and stand for extended periods - Flexibility to work various shifts, including evenings, weekends, and holidays - Basic computer skills for operating point-of-sale systems and managing digital orders - Positive attitude and enthusiasm for delivering great customer experiences - High school diploma or equivalent (Required) - Food safety certification (Preferred) - Valid driver's license (Preferred)