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Kimpton Seafire Resort & Spa | Hotel Indigo Grand Cayman

Server

Seafire Resort & Spa · On-site · 103 - F&B Outlet 3

$8/hr – $10/hr

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About the role

Customer Support
Act as a Barista, providing guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: - Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. - Greet and welcome our guests and promptly attend to tables. - Receive and take guest orders, process in POS system quickly and accurately. - Prepare and serve meal accompaniments to guests. - Prepare and serve coffee, tea and all other beverage offerings at the Seafire Pantry - Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. - Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. - Perform additional job duties as needed. - Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). - Assist with setting and service areas, taking to-go orders, assisting guests, and answering phones as needed. - Attend all company and restaurant required trainings and meetings. - Maintain constant communication with support staff and management. - We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring - 1 year of experience in a similar or supportive role is preferred. - Coffee and tea knowledge. - Ability to create Latte art is an advantage. - Food Handler and Alcohol Awareness Certifications (if applicable). - Able to prioritize multiple tasks in a dynamic environment. - Able to learn, retain, and present product, menu, and allergy information to guests. - Knowledge of or ability to learn the restaurant POS system is required. - Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. - Excellent communication and presentation skills. - Passion for crafting and personalizing guest experiences. - Highly motivated and flexible with the ability to take initiative. - Flexible schedule, able to work evenings, weekends, and holidays when needed. The hourly pay range for this role is $8 to $10 USD plus gratuities. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, pension, meal per shift, and many other benefits to eligible employees.