Account Manager (AdTech, Delhi)

MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we are creating unique technologies, and with your help, we aim to reach even higher. As an Account Manager, you will be responsible for maintaining and developing partnerships with clients by optimizing their performance, upselling products, and retaining clients. What You'll Do: Upsell & Revenue Growth - Identify upselling opportunities and propose new advertising solutions to increase client spending and attract new advertisers - Negotiate cooperation terms with agencies and individual advertisers to drive revenue growth Campaign Optimization - Optimize active campaigns to improve performance and revenue through bidding adjustments, targeting, filters, blocklists, whitelists, and creative updates - Collaborate with publisher account management and BI teams to improve targeting, traffic quality, and campaign results - Analyze campaign performance and implement optimization strategies using established checklists and procedures. Client Retention & Relationship Management - Re-engage inactive clients and retain at-risk clients by addressing concerns and identifying growth opportunities - Build strong client relationships and gather feedback to improve MGID’s offering and increase client spending Daily Operations - Monitor newly acquired and transferred clients, moderate pending campaigns, and handle client requests according to established workflows - Coordinate with Anti-Fraud, Creative, and Compliance teams to resolve issues and support campaign delivery - Manage client accounts in HubSpot, handle invoicing, and contribute to team projects Transferred Clients Management - Develop cooperation plans based on performance analysis and upsell, optimization, and reactivation potential - Introduce MGID’s capabilities, build client relationships, and identify opportunities to increase campaign performance and revenue Reporting & Analysis - Prepare weekly, monthly, and ad hoc reports on performance, challenges, and workflow updates - Report non-standard client issues and analyze team project results to identify areas for improvement