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Domino's

Assistant Manager (4413)-2495 Lincoln Hiway East Unit 21

Lancaster, PA, US · On-site · Full-time

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About the role

Customer Support
We are seeking a professional and organized Assistant Manager to join our team at our store located at 2495 Lincoln Highway East Unit 21 in Lancaster. As an Assistant Manager, you will play a crucial role in supporting the Store Manager in overseeing daily operations, leading staff, and ensuring exceptional customer service. - Assist the Store Manager in overseeing daily store operations and staff management - Lead, train, and motivate team members to maintain high performance standards - Ensure excellent customer service by addressing customer inquiries and resolving issues promptly - Manage inventory levels, conduct regular stock checks, and place orders as needed - Handle cash transactions, deposits, and financial reporting accurately - Implement and maintain merchandising standards to optimize sales and store appearance - Assist in creating employee schedules and managing time-off requests - Enforce company policies and procedures to maintain a safe and compliant work environment - Analyze sales data and contribute to strategies for improving store performance - Step in for the Store Manager in their absence, making key decisions as needed - Proven experience in retail or customer service, with supervisory experience preferred - Strong leadership skills with the ability to motivate and guide team members - Excellent customer service skills and a customer-focused mindset - Proficiency in inventory management and cash handling procedures - Solid problem-solving abilities and decision-making skills - Strong communication skills, both verbal and written - Excellent time management and organizational skills - Computer proficiency, including experience with POS systems and scheduling software - High school diploma or equivalent preferred - Knowledge of retail operations and store management practices - Ability to work flexible hours, including evenings, weekends, and holidays - Physical ability to stand for extended periods and lift up to 25 pounds All your information will be kept confidential according to EEO guidelines.