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Think Academy US

Tutoring Center Manager

Redwood City, CA · On-site · Business Operations

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About the role

LeadershipCustomer Success
TUTORING CENTER MANAGER Location: Redwood City, CA | In-Person Employment Type: Full-Time Schedule: - Tuesday and Thurs 2:00pm - 8:00pm Weds and Friday 2:00pm - 7:00pm Saturday 8:30am - 12:30pm; 1:30- 6:30pm Compensation: $30/hour + Enrollment Commission Lead a Tutoring Center and Grow Your Career in Education Think Zone is hiring a people-focused Tutoring Center Manager to lead our Redwood City Learning Center. You will run the center day to day, lead a team of tutors, build relationships with families, and help grow our local community. This role is a strong fit if you love working with students, communicate clearly, and want to take ownership of a center. You do not need to have managed a team before. About Think Zone Think Zone is a growing network of Bay Area learning centers helping K–8 students build stronger math skills, confidence, and independent learning habits. We combine thoughtfully designed curriculum, technology-driven learning tools, and personalized in-person support. As we expand across the Bay Area, we are creating new opportunities for our team to grow with us. What You'll Do Lead your center - Oversee daily operations, scheduling, classrooms, and learning resources - Onboard, schedule, and support a team of tutors - Keep the center organized, welcoming, and running smoothly - Partner with other Center Managers and HQ teams for support Build relationships with students and families - Build trusting relationships with students and parents - Help families understand their child's learning progress - Create a positive experience from a family's first visit through long-term enrollment - Work with tutors and families to support student success Help grow the center - Introduce Think Zone programs to prospective families and support trial classes - Drive enrollment, retention, and referral initiatives - Build relationships with local schools and community organizations - Take part in local events and community outreach - Work toward center growth goals while earning enrollment commission and performance bonuses Requirements To be considered, you must: - Have a bachelor's degree - Have experience working with students in education, tutoring, teaching, or a similar setting - Have strong spoken and written English and communicate confidently with parents, students, and tutors - Be comfortable with K–8 math and able to explain it to children - Be open to developing sales skills, including talking with families about programs and working toward enrollment goals - Be available for the full schedule: Tuesday–Friday 2:00–7:30 PM and Saturday 8:00 AM–5:00 PM, in person in Redwood City - Be legally authorized to work in the U.S. Nice to Have - Experience in customer success, hospitality, retail, sales, or team leadership - Strong organization and the ability to juggle several priorities - Initiative and a desire to own a center and its results Prior management experience is not required. We are happy to train someone who is excited to grow into leadership. Compensation and Benefits - $30/hour base pay - Commission based on student enrollment - Performance bonus opportunities - Health insurance - Paid sick leave - 401(k) retirement plan with company match - Training and ongoing management support - Regular feedback and professional development Schedule and Planned Time Off This is a full-time, in-person position across 48 working weeks per year. Four weeks are scheduled off each year and please note they are unpaid: - July 4th week - Thanksgiving week - Christmas week - New Year's week Where This Role Can Take You As a Tutoring Center Manager, you will gain hands-on experience in people management, operations, customer experience, enrollment, and community outreach. As Think Zone grows, strong performers can move into larger leadership roles: Tutoring Center Manager → Regional Manager → Regional Director You will have ownership of your center with training and support from experienced managers and HQ teams along the way. Why Join Think Zone? - Build real leadership experience by managing a center, leading a team, and working with families. - See your impact by getting to know the students, families, and tutors you support. - Grow your earning potential with commission and bonuses on top of base pay. - Develop beyond one function across operations, people management, customer experience, and business growth. - Grow as we grow as we expand across the Bay Area.