Project Delivery Analyst

View All Jobs WHY JOIN ENTREGA Entrega is a growing technology professional services firm headquartered in Michigan, delivering enterprise technology, digital, and business solutions to global clients. We help leading organizations solve complex business challenges through the successful execution of business-critical technology initiatives, supported by our ongoing investment in our people, processes, and technology. At Entrega, we believe exceptional client outcomes begin with exceptional employees. We provide an environment where professionals are trusted with meaningful responsibility, supported by experienced leadership, and empowered to make a measurable impact. You'll work alongside a talented team serving Fortune 500 clients, contribute to high-visibility initiatives, and have opportunities to influence how our company continues to grow. As we expand, employees who consistently deliver results have opportunities to broaden their responsibilities, advance their careers, and help shape the future of the organization. If you're looking for an opportunity to make a meaningful impact, learn and grow professionally, and help shape the future of a growing professional services firm, we encourage you to explore a career with Entrega. POSITION DETAILS The following information provides an overview of the work arrangement and key logistical aspects of the role. Specific details may vary based on business needs and the requirements of the position. - Work Location: Hybrid – Troy, Michigan - Employment Type: Full-Time - Travel: Occasional local travel, as needed POSITION SUMMARY The Project Delivery Analyst supports client engagement through the execution and analysis of assigned tasks. This role will utilize their technical experience in system issue resolution, program documentation, and reporting skills to complete all duties. A pivotal part of this role will be operating with efficiency and accuracy to meet project deadlines. RESPONSIBILITIES This description reflects the primary accountabilities of the role and is not intended to be an exhaustive list of all responsibilities. Role scope may evolve in alignment with business needs. - Data Collection - Work alongside internal and external stakeholders to gather data and metrics related to program performance. Create documentation and business-facing artifacts to support findings. - Issue Documentation - Record and track project issues, challenges, or discrepancies. Documentation of issues within assigned ticketing systems for effective problem resolution or escalation to project delivery team members. - Program Reporting - Maintain client-facing reporting that drives informed business decisions. Work alongside project delivery team members to distribute internal and external-facing reports as required by client teams. - Project Execution - Participate in executing and completing project deliverables to ensure value and quality for clients. Work alongside internal and external stakeholders to understand the process for executing deliverables to ensure client expectations are met leading up to project completion. - Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization. QUALIFICATIONS The following qualifications reflect the experience, capabilities, and attributes typically required to perform successfully in this role. - Ability to work independently as well as in a team environment. - Capable of managing multiple tasks and projects simultaneously. - Comfortability working under pressure or strict deadlines. - Demonstrated ability to solve problems and formulate recommendations. - Excellent communication skills. - Exceptional attention to detail. - Outstanding writing and analytical-thinking skills. - Passion for learning and personal growth, specifically when it comes to technology. - Possess organizational and prioritization skills. - Self-starter with a high degree of integrity and professionalism. - Track record of successfully being a part of project teams, and initiatives in a fast-paced, growing organization. EDUCATION AND EXPERIENCE - Bachelor's degree or related experience. - Experience in the technology professional services industry is preferred. - Strategic thinking and demonstrated ability to deliver on client goals. CAREER GROWTH Entrega is committed to investing in the long-term growth and development of our employees. As our company continues to grow, employees who consistently demonstrate strong performance, accountability, and leadership are provided opportunities to expand their responsibilities, develop new capabilities, and advance their careers. We believe career growth is earned through meaningful contributions and a commitment to excellence. Many of our leaders have helped build new services, improve how we operate, lead strategic initiatives, and shape the future direction of the organization. If you're looking for more than just your next position, and instead want the opportunity to build a meaningful career with a company that values initiative, ownership, and continuous improvement, Entrega offers an environment where your contributions can make a lasting impact. COMPENSATION & BENEFITS Entrega offers a competitive compensation package designed to recognize experience, capability, and performance. Where applicable, employees may also be eligible to participate in performance-based incentive programs aligned with individual and organizational results. We are committed to supporting our employees both professionally and personally through a comprehensive benefits program that includes medical, dental, and vision coverage, a 401(k), paid time off, and additional programs that promote health, well-being, and work-life balance. HIRING PROCESS Our hiring process is designed to help both you and Entrega determine whether this opportunity is the right fit. Depending on the position, candidates may participate in multiple interviews, assessments, or other evaluation activities as part of the selection process. We are committed to providing a professional, respectful, and timely experience for every candidate. EQUAL EMPLOYMENT OPPORTUNITY Entrega is an Equal Opportunity Employer. Entrega does not discriminate in employment opportunities or practices because of race, any trait historically associated with race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, veteran status, height, weight, disability, genetic information, or any other characteristic protected under state or federal law.