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Software Mind

[8NW] Product Designer/UX Designer

San José, San José Province, cr · Remote · Full-time · Business Analytics, Product Design & Development

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About the role

UX DesignLLMsA/B TestingUI DesignFigmaDesign SystemsAccessibilitySEO
We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work! Position – how you’ll contribute - Design end-to-end multi-step workflows (quizzes, questionnaires, guided finders, eligibility and matching flows) that feel simple and engaging, even when the underlying logic is complex. - Design personalized recommendation experiences that present tailored results clearly, build trust, and help members make confident decisions. - Design monetized components (recommendation cards, product modules, offers, and calls to action) that can be injected into AI/LLM experiences such as chat interfaces and AI-generated responses, balancing usefulness to the member with business goals. - Map out user flows, branching logic, edge cases, and error or empty states, thinking through what happens at every step of the member's journey. - Create mockups, wireframes, and high-fidelity prototypes in Figma that can be shared with stakeholders and partners for feedback and approval. - Collaborate closely with the Product Manager to align on vision, priorities, and design needs, taking ideas and running with them to turn them into polished, high-quality designs. - Partner with engineers, data/personalization teams, and business stakeholders, delivering precise specifications that engineering can easily implement. - Incorporate business logic and performance goals (conversion, completion rate, drop-off, engagement) into design decisions, and iterate based on data and feedback. - Strong Product Design / UX Design experience with a product-first mindset, plus strong UI and visual design skills. - Proven experience designing multi-step workflows or guided experiences such as onboarding flows, configurators, quizzes, applications, or decision tools. - Experience designing personalized or recommendation-driven experiences, where content or results change based on user inputs or data. - Interest in, or experience with, designing for AI/LLM experiences, such as conversational interfaces, AI-assisted tools, or components that appear within AI-generated content. - Expertise in modern, accessible design, with a solid understanding of accessibility standards. - Visual design skills that elevate designs into something delightful, with a "show, don't tell" approach. - Strong background working with and establishing design systems that create consistency across experiences and applications. - Comfortable in lean, fast-paced startup environments, iterating rapidly with limited guidance. Nice-to-have requirements - Experience working on websites or apps promoting financial products. - Experience designing lead-generation, affiliate, or other monetized experiences. - Experience with experimentation and A/B testing for flow optimization. - Experience optimizing UX for SEO performance. - Familiarity with how LLM products surface content, sources, or sponsored results.