Systems Engineer, DNS

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX About the DNS team Cloudflare runs one of the largest DNS infrastructures in the world. We provide authoritative DNS for millions of Internet properties and operate 1.1.1.1, a public recursive resolver. Aggregated our authoritative DNS and resolver platforms handle around 3 trillion DNS queries per day. Our DNS systems are custom built internally, so we’ve developed a lot of proprietary technology that operates at scale, iterating constantly to meet new scaling and reliability requirements. The work spans protocol implementation, distributed systems, performance, reliability, and the operational tooling behind them. Our team builds and operates both services, plus the systems that publish records, distribute changes, and serve queries across Cloudflare's global network. About the role As a Systems Engineer on the DNS team at Cloudflare, you will be a key contributor to one of the core systems that help build a better Internet. You will take ownership of medium-to-large projects, driving them from initial design to successful completion with some supervision. In this role, you will act as a natural point of contact for your projects, mentor junior engineers, and help improve the resilience and architecture of our systems. We are looking for an engineer who can solve complex issues with minimal help and contribute to shaping features and processes within a talented, collaborative team. Responsibilities - Maintain and expand our DNS infrastructure, implementing features for our customers. - Write high-quality, maintainable, and well-tested code that simplifies and improves our systems - Act as a subject matter expert for moderately complex systems, becoming a go-to person for questions about the projects you work on. - Proactively identify issues affecting the team and propose effective solutions to improve our processes and technology. - Collaborate with Product and other stakeholders to provide meaningful input on product requirement documents (PRDs). - Serve as a mentor and onboarding guide for junior team members, helping them grow through thoughtful code and design reviews. - Debug and resolve complex service issues with minimal assistance, improving system resilience through refactoring and re-architecting. Desirable Skills, Knowledge, and Experience: - BA/BS in Computer Science or a related field, or equivalent practical experience. - Strong systems programming fundamentals, including performance, concurrency, and networking. - Ability to write production code in Rust or Go, or a track record of learning a comparable language quickly. - A habit of measuring before optimizing and reasoning about failure modes. - Willingness to own changes beyond the code: rollout, monitoring, on-call, and follow-up. - DNS experience is welcome, not required. - Ability to drive projects to completion and scope work effectively for yourself and other team members. Bonus Points - Experience running established team meetings or technical discussions. - Contributions to technical documentation or talks that guide your team or organization. - Experience interviewing and providing meaningful feedback on technical candidates. - Familiarity with building services in a large-scale, high-performance environment. - Open source contributions is a big bonus - Knowledge of DNSSEC and various security extensions to DNS - Knowledge of HTTP, TLS and CDN Networks What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.