Senior Field Assembly & Installation - West Chester/Lancaster

Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future. Summary: This position will be onsite in Lancaster, PA  Essential Duties/Responsibilities: The Senior Field Assembly and Installation team will be responsible for installing, maintaining, assembling and repairing industrial power systems enclosures & components in various settings such as manufacturing plants, power stations and construction sites. This position requires a highly skilled field specialist who serves as a subject matter expert, works independently with little to no direction, solves complex field problems, and provides technical direction to customers, subcontractors, and project teams. The role will ensure systems are assembled correctly, troubleshoot and diagnose issues, and work with engineers, electricians and construction site management teams. Position is required to follow all safety, industry, and company regulations, policies, and procedures. Perform skilled welding, pipe fitting, fabrication, mechanical assembly, and related field work required to complete installations and resolve field issues. Operate and test industrial equipment and systems as required to support installation, commissioning, troubleshooting, and customer acceptance. Audit field installations for quality, workmanship, compliance with drawings and specifications, and adherence to safety and company requirements; identify and drive corrective actions as needed. Train customers and site personnel on equipment operation, maintenance, troubleshooting, and safe work practices. Provide technical direction to site subcontractors and support customers, engineers, electricians, and project teams to ensure work is completed correctly and safely. Work independently in the field with little to no direction, using sound technical judgment to diagnose problems, determine root causes, and implement effective solutions. Serve as a subject matter expert in field assembly, installation, commissioning, troubleshooting, and repair of industrial power systems and related equipment.   - Responsible for all onsite assembly, installation, diagnostics, testing, troubleshooting, fitting, repair, maintenance and installation of parts, fuel and/or exhaust systems and will be required to have an intermediate working knowledge of electrical schematics and wiring practices. - Perform preventative maintenance as needed, a keen eye for manufacturing imperfections is key with the ability to take corrective action as needed. - Successful at fabrication and installation of custom parts or components - Proficient with hand and power tools, welding equipment, precision instruments - Must be a critical thinker, solving complex problems under pressure and posses a good understanding of blueprints, schematics, and engineered drawings. - Review service orders, schedule and coordinate field service appointments for repair work in a timely manner. - Develop and implement a troubleshooting plan based on the information given. - Remain flexible with changing field and site conditions adjust timelines accordingly. - Deliver top notch service and customer assistance during site visits building and maintain client relationships. Resolving any difficult customer situations with professionalism and tact. - Review service reports with customers to verify required work has been completed to customer satisfaction and obtain signature. - Effectively communicate quality control and engineering related issues to drive product improvements. - Foster team unity working in close collaboration across the company to create positive working relationships with clients, coworkers and team leaders. - Produce detailed service reports and accurate timekeeping for all field visits.    Required Knowledge/Experience: Experience auditing installations and identifying quality, installation, or compliance issues, with the ability to drive corrective action, is preferred. Experience providing technical direction to subcontractors and training customers or site personnel is preferred. Demonstrated hands-on proficiency in welding, pipe fitting, mechanical assembly, fabrication, equipment operation, and field troubleshooting. Demonstrated ability to function as a field subject matter expert and independently troubleshoot complex electrical, mechanical, piping, welding, and equipment issues. 5+ years of progressive field experience in industrial power systems, data centers, power generation, mechanical/electrical construction, or a related mission-critical environment is preferred. - High School diploma or equivalent is required OR any combination of education and experience that demonstrates the ability to perform the job duties (required). - 2+ years of experience as a millwright or industrial electrician is preferred - 2+ years of experience working in adverse conditions such as inclement weather and high pressure, short timelines and having had worked at heights is preferred - Broad mechanical & assembly experience with fuel/exhaust systems and piping is preferred - Proficient with computers including Microsoft Office Suite and ERP systems. - Adept at working independently or in a small team environment. - Must understand electrical schematics, technical manuals, detailed blueprints and engineering drawings. - Excellent verbal and written communication skills, ability to communicate clearly and effectively over the phone and in person. - Must have a high degree of accuracy and attention to detail. - Safely operate company vehicle to out of state job sites maintain a clear driving record with the ability to be added to commercial insurance policy. - Have reliable attendance, be respectful, responsible and the ability to work autonomously. - Adhere to safety protocols and maintain a clean and organized environment, promoting a culture of safety and compliance.  - Follow all safety procedures and regulations when working on power systems, such as wearing all personal protective equipment (PPE). - Ability to travel 90% of the time, with little to no prior notice. - Strong organizational, multitasking and time management skills. - Excellent customer service skills.Competencies & Behaviors Required Safety Focus Prioritize safety in all actions and decisions. Model safe behavior for others and contribute to a culture of workplace safety. Dependability Consistently show up on time and complete assigned tasks by the desired deadline. Reliability Deliver on commitments and achieve goals. Grit Work hard and overcome obstacles using a proactive problem-solving approach. Initiative Seek new ways to improve and take on new challenges. Humanity Respect any input and ideas of others to achieve the best possible outcome. Organization Ensure you maintain a neat, clean and organized work area. Efficiency Maintain a high pace of work with minimal errors. Keep Learning Learn new things, actively seek feedback and training. Ownership Mentality Take full responsibility for the quality and efficiency of work completed, proactively identify issues, offer solutions, and follow through while welcoming constructive criticism. Treat company resources and goals as your own. Team Player Work well with others, have a can-do attitude. Be someone your team can rely on. - Ability to work in an environment requiring the employee to stand, stoop, kneel, or crouch throughout an 8-to-10-hour day.  - Strength to carry product, equipment, and tools up to 50 pounds. - Ability to work in both indoors and outdoors in all weather conditions. - Ability to arrange and coordinate cost-effective travel as needed, i.e. hotels, flights, rental cars, etc. - Ability to pass a background check and drug screening.  MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).   Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding! MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).