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Front Office Assistant
Birmingham, AL, US · On-site · Full-time · Customer Service
$38K – $42K
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About the role
NextShining. is a leading recruitment and staffing agency dedicated to connecting top talent with the right opportunities. We specialize in providing customized workforce solutions that help businesses grow and professionals advance their careers. With a focus on excellence, integrity, and personalized service, we ensure the perfect match for every client and candidate. At NextShining., we are committed to driving success for both companies and individuals in today’s dynamic job market.
 
As a Front Office Assistant, you will support the daily operations of our office while serving as one of the first points of contact for visitors, clients, and team members.
You will help maintain an organized and professional front office environment, assist with administrative tasks, manage communications, and provide support across different areas of the business. The ideal candidate is approachable, detail-oriented, organized, and comfortable handling multiple priorities throughout the day.
Responsibilities
- Welcome visitors and provide a professional and friendly first impression.
- Answer, screen, and direct incoming phone calls.
- Manage general office communications and correspondence.
- Schedule appointments, meetings, and internal activities as needed.
- Maintain organized records, documents, and office information.
- Assist with data entry and general administrative tasks.
- Receive and distribute mail, packages, and deliveries.
- Maintain the appearance and organization of the reception and front office areas.
- Support team members with administrative and operational requests.
- Coordinate office supplies and help maintain inventory when necessary.
- Communicate professionally with clients, vendors, and internal departments.
- Assist with additional office-related duties as assigned.
- Strong verbal and written communication skills.
- Professional and welcoming interpersonal skills.
- Excellent organization and attention to detail.
- Ability to manage multiple tasks and priorities effectively.
- Comfortable using computers, email, calendars, and common office software.
- Strong time-management and problem-solving skills.
- Ability to handle information with discretion and professionalism.
- Reliable, proactive, and able to work both independently and as part of a team.
- A positive attitude and commitment to providing excellent service.
- Competitive salary of $38,000 – $42,000 per year
- Full-time position
- Professional and supportive work environment
- Opportunities for professional growth and career development
- Opportunities to expand administrative and operational skills
- Collaborative team environment
- Potential for increased responsibilities as the company continues to grow