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Pditechnologies

Network Operations Analyst II

Remote US · Remote · Full-time · Customer Support

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About the role

Help Keep the Networks That Power Convenience Running At PDI Technologies, we sit at the intersection of productivity and sales growth, delivering solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By connecting convenience across the globe, we help our customers operate more efficiently, make better decisions, and serve their customers faster. We're looking for a Network Operations Analyst II to join our Network Operations team. This role is ideal for a networking professional who enjoys troubleshooting complex issues, identifying root causes, improving operational processes, and helping ensure critical customer environments remain secure, stable, and available. You'll work closely with Infrastructure Engineers, Solutions Engineers, Project Managers, and Operations teams to support customer environments, respond to incidents, and improve network performance.