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Ocean Export Agent
Hull, GB · On-site · Full-time · Ocean Services
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About the role
Customer SupportSupply ChainExcel
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 250+ locations worldwide
- Globally unified system
Ensure timely and accurate movement of freight and information, while providing exceptional customer service.  
- Receive and review export documentation from customers, suppliers, and overseas agents, ensuring all information is complete and accurate prior to shipment processing.
- Prepare export shipments by creating shipping instructions, booking cargo with carriers, and ensuring all documentation complies with customer and international shipping requirements.
- Route shipments by selecting appropriate carriers, vessels, and transit options to achieve the most efficient and cost-effective delivery solutions.
- Manage freight receipt by coordinating the collection and receipt of cargo, liaising with warehouses, hauliers, and customers to ensure cargo is available for shipment as scheduled.
- Process shipments by generating export documentation, customs declarations, bills of lading, and other required paperwork while maintaining compliance with company procedures and regulatory requirements.
- Monitor shipments throughout the transportation process, proactively tracking progress, resolving any issues or delays, and providing regular updates to customers, carriers, and overseas offices.
- Experience within ocean export operations or freight forwarding desirable.
- Understanding of export documentation and shipping processes.
- Strong customer service and communication skills.
- Good computer skills (Microsoft Office, particularly Excel and Outlook).
- Strong organisational skills with excellent attention to detail.
- Ability to prioritise workload and work to tight deadlines.
- 23 Days holiday
- Private Medical Insurance
- Dental and Optical cover
- Employee Stock Purchase Plan 
- Training and Personnel Development Program
- EAPSuccessful Candidate must be eligible to work within the UK