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Expeditors

Ocean Export Agent

Hull, GB · On-site · Full-time · Ocean Services

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About the role

Customer SupportSupply ChainExcel
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. - 18,000 trained professionals - 250+ locations worldwide - Globally unified system Ensure timely and accurate movement of freight and information, while providing exceptional customer service.   - Receive and review export documentation from customers, suppliers, and overseas agents, ensuring all information is complete and accurate prior to shipment processing. - Prepare export shipments by creating shipping instructions, booking cargo with carriers, and ensuring all documentation complies with customer and international shipping requirements. - Route shipments by selecting appropriate carriers, vessels, and transit options to achieve the most efficient and cost-effective delivery solutions. - Manage freight receipt by coordinating the collection and receipt of cargo, liaising with warehouses, hauliers, and customers to ensure cargo is available for shipment as scheduled. - Process shipments by generating export documentation, customs declarations, bills of lading, and other required paperwork while maintaining compliance with company procedures and regulatory requirements. - Monitor shipments throughout the transportation process, proactively tracking progress, resolving any issues or delays, and providing regular updates to customers, carriers, and overseas offices. - Experience within ocean export operations or freight forwarding desirable. - Understanding of export documentation and shipping processes. - Strong customer service and communication skills. - Good computer skills (Microsoft Office, particularly Excel and Outlook). - Strong organisational skills with excellent attention to detail. - Ability to prioritise workload and work to tight deadlines. - 23 Days holiday - Private Medical Insurance - Dental and Optical cover - Employee Stock Purchase Plan  - Training and Personnel Development Program - EAPSuccessful Candidate must be eligible to work within the UK