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Fosad Consulting

Front Office Executive

Lagos, Lagos, NG · On-site · Full-time

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About the role

Customer Support
Our client, a key player in the Nigerian oil and gas sector, with a quality portfolio and capabilities that extend to upstream, downstream, data appraisal for geophysics and petroleum projects is looking to hire a vibrant and detailed individual to fill the role of Front Office Executive who will be responsible for handling front office reception, general office support, customer service and administration duties. - Provide excellent customer service delivery to clients. - Responsible for maintaining sanitation and orderliness of the company reception area at all times. - Deal with all enquiries in a professional and courteous manner, in person and on the telephone. - Receive In-coming mails/correspondence, registration of such documents and re-directing it to the appropriate staff. - Maintain staff attendance register. - Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety. - Conduct basic security checks throughout the day and report concerns to the Head Corporate Services. - Report any maintenance issues immediately to the Head Corporate Services, including all furniture, fittings and equipment around the reception area. - Acts as first point of contact for guests and employees. - Adhere to instructions given by management and ensure that all polices regarding office support and administration are adhered to. - Oversee all admin related procurements i.e. stationeries, provisions etc. - Update appointment calendars and schedule follow-up appointments. - Bachelor’s degree in any field. - At least 1-3 years’ experience in operations, customer service or administration area. - Good interpersonal skills and etiquette. - Excellent communication skill; listening, speaking, reading and writing. - Service driven hand flexible. - Computer proficiency. - Ability to handle pressure.