Logistics Manager

About TensorWave Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure. About the Role We’re looking for a Logistics Manager for AI Infrastructure to join our team during an exciting phase of growth. In this role, you’ll be responsible for the physical supply chain for hardware shipments, including server racks, GPUs, network gear, and critical power components. You will oversee international freight, complex customs clearances, domestic FTL/LTL transport, and manage logistical partner network to ensure on-time delivery for data center site buildouts and operations. What You’ll Do End-to-End Freight & Logistics Execution - Oversee international and domestic logistics operations for high-value server racks, GPUs, network switches, and data center gear. - Partner with specialized carriers and 3PL providers to execute secure and shock-monitored transport. - Track shipments in real time, proactively identifying delays, port congestions, or customs holds to mitigate impacts on data center build schedules. - Manage reverse logistics, RMA flows, and warranty transport for enterprise hardware. Trade Compliance & Customs Management - Ensure 100% compliance with international trade regulations, import/export controls, dual-use technology classifications (ECCN), and customs laws. - Act as the primary liaison with customs brokers, freight forwarders, and regulatory authorities. - Manage duty, tariff, and tax strategies to optimize trade execution and avoid clearance delays. Data Center Site Operations - Coordinate dock-to-rack delivery schedules directly with site operations managers and data center build teams. - Establish standard operating procedures (SOPs) for shipping, tracking, chain-of-custody handoffs, asset tagging, and high-value security protocols. - Manage inter-company transfers by working closely with Inventory Program Manager Vendor & Contract Management - Request, evaluate, and negotiate RFPs for global freight forwarders, air cargo charters, specialized ground transport, and 3PL partners. - Establish key performance indicators (KPIs) and service level agreements (SLAs) for logistics partners; conduct regular performance reviews. - Audit freight invoices, customs duties, and accessorial fees for cost accuracy and budget optimization. Who You Are Required Qualifications - Bachelor’s degree in Supply Chain management, Business Management, or a related field. An MBA is highly preferred. - 5+ years of experience in logistics, supply chain management specifically within tech hardware, data centers, hardware manufacturing, or semiconductor industries. - In-depth understanding of high-value asset handling, dual-use trade compliance (ECCN classification, BIS regulations), and Incoterms (EXW, FOB, CIF, DDP, DAP, FCA). - Hands-on experience with ERP/WMS/TMS software (e.g., NetSuite or specialized freight management systems). - Proven track record negotiating contracts and managing performance with international 3PLs and freight forwarders. - Ability to operate in a fast-paced, high-growth startup environment with evolving priorities and tight deployment deadlines. Preferred Qualifications - Experience shipping high-density compute infrastructure (e.g., AMD GPUs, racks, modular data center components). - APICS / CSCMP certification (e.g., CLTD, CSCP). What We Offer - Stock Options - 100% paid Medical, Dental, and Vision insurance for Employees - Company Health Savings Account Contributions - 100% paid Short Term and Long Term Disability Insurance for Employees - Life and Voluntary Supplemental Insurance Options - Other Insurance Options, such as Pet & Legal Insurance - Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and Serious Illness Support - Flexible Spending Account - 401(k) - Employee Assistance Program - Flexible PTO - Paid Holidays - Parental Leave - Other In-Office Perks Equal Employment Opportunity TensorWave is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of any protected status under applicable law. Reasonable Accommodations TensorWave provides reasonable accommodations in accordance with applicable laws. If you require accommodation during the hiring process, please contact [email protected]. Employment Eligibility All offers of employment are contingent upon verification of identity and authorization to work in the United States, as required by law. Background Checks Where permitted by law, employment may be contingent upon the successful completion of a job-related background check. Data Privacy Notice By submitting an application, you acknowledge that TensorWave may collect, use, and retain your personal information for recruiting and employment-related purposes in accordance with applicable data privacy laws.