ServiceNow Senior Developer – HRSD & ITSM

India · Remote · Full-time · IT

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About the role

Generative AI

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a ServiceNow Senior Developer – HRSD & ITSM based in India. We are seeking an experienced ServiceNow Senior Developer to lead the design, development, and optimization of enterprise HR Service Delivery (HRSD) and IT Service Management (ITSM) solutions. In this fully remote role, you will drive digital transformation by building scalable integrations, intelligent workflows, and automated service experiences. You will connect ServiceNow with major human resources platforms while improving operational efficiency and employee satisfaction. The role offers opportunities to leverage advanced automation, generative AI, and predictive intelligence to modernize enterprise service delivery. You will also help establish platform performance standards, testing practices, and governance frameworks. This position is ideal for a technically accomplished professional who enjoys solving complex challenges and delivering secure, reliable, business-aligned solutions.