Head of Product (Growth & Experience)

Are you ready to own the end-to-end player experience and drive growth in conversion, engagement, and retention? We are looking for a Head of Product (Growth & Experience). You will own the end-to-end player experience across app and web, driving improvements in conversion, engagement, and retention. Ensure the product (iOS, Android, web) becomes a competitive advantage by translating growth insights into product improvements that increase LTV and marketing efficiency. All you need is: - Experience in product management, growth product, or UX-driven roles; - Strong understanding of conversion funnels and user behaviour; - Data-driven, comfortable with analytics and A/B testing; - Experience with mobile apps and web platforms; - Ability to translate business goals into product features; - Experience in betting, gaming, fintech, or high-conversion consumer apps is a plus. Your daily adventures will look like: 1. Product Ownership: - Own app (iOS & Android) and website experience; - Define and manage the product roadmap aligned with business and growth priorities; - Prioritise features based on impact on conversion, retention, and engagement; - Ensure product features comply with regulatory requirements and responsible gaming standards. 2. Funnel & Conversion Optimisation: - Improve key conversion steps: registration, KYC, first deposit; - Identify friction points and lead initiatives to improve user journey performance; - Work closely with Marketing to translate data into product improvements. 3. Retention & Engagement: - Define and improve retention mechanics (gamification, user journeys, in-app engagement); - Collaborate with Promo and CRM teams on feature-driven retention strategies; - Increase user frequency and long-term value (LTV). 4. Product Strategy & Roadmap: - Define product priorities based on user data, competitive benchmarking, and market trends; - Ensure the product remains competitive vs leading operators in Portugal. 5. Cross-Functional Collaboration: - Work closely with Growth, Brand, Tech, and Country Manager; - Translate business needs into clear product requirements. 6. Delivery & Execution: - Own product backlog and prioritisation; - Work with tech teams and project managers to ensure timely delivery; - Ensure features are delivered with clear success metrics. Key KPIs: - Conversion rates (registration → deposit); - App performance (install → activation → deposit); - Retention and churn; - User engagement (frequency, session depth); - Contribution to LTV improvement. What This Role Is Not: - Not a project manager; - Not a technical lead; - Not purely UX or design. Why you will love working here: - Competitive salary; - Dynamic, friendly and innovative work environment; - Career growth and professional development opportunities; - Hybrid work model with flexibility. And this is how our interview process goes: - A 30-minute interview with a member of our HR team to get to know you and your experience; - A final 2-hour interview to gauge your fit with our culture and working style. Sounds interesting? Do not hesitate to apply or contact us if you have any questions!