HR Generalist

HR Generalist Location: Tampa, FL preferred Work Arrangement: Hybrid, Employment Type: Full-Time Position Overview Imagenet is seeking a proactive, detail-oriented HR Generalist to support day-to-day HR operations for our U.S. workforce. This position combines hands-on administrative responsibilities with employee support, recruiting, onboarding and offboarding, workers’ compensation coordination, and leave and accommodation administration. The ideal candidate brings at least three years of HR experience and a strong desire to grow their career in Human Resources. Success requires exceptional organization, responsive communication, and the ability to manage a high volume of competing priorities while maintaining accuracy and following through on every detail. This role offers broad exposure to HR operations and opportunities to expand knowledge and responsibilities while working closely with HR leadership. Key Responsibilities HR Administration and Employee Support - Serve as a primary point of contact for employee inquiries about HR policies, benefits, leave, onboarding, and other employment matters. - Provide timely, accurate responses and route complex or sensitive issues to the appropriate HR team member. - Process employee changes in BambooHR, including changes to compensation, position, reporting relationships, department, and employment status. - Maintain accurate employee records, personnel files, and supporting documentation. - Run standard and ad hoc reports in BambooHR and other HR systems, review information for accuracy, and support HR reporting needs. - Prepare employee communications, correspondence, reports, and other HR documents. - Coordinate employee changes with payroll, benefits, and other departments as needed. - Track open requests, deadlines, and outstanding documentation to ensure timely completion. - Handle confidential employee and company information with discretion. Talent Acquisition - Support recruiting for U.S. positions, partnering with hiring leaders and HR leadership to understand staffing needs and position requirements. - Post and maintain job openings in BambooHR and other recruiting platforms. - Source candidates, review applications, and conduct initial screening interviews. - Coordinate interviews, maintain candidate records, and provide timely communication throughout the hiring process. - Support offer preparation and delivery, obtain required approvals, and transition accepted candidates into onboarding. - Track recruiting activity and provide updates on open positions and candidate progress. Employee Onboarding and Offboarding - Coordinate onboarding for U.S. employees from offer acceptance through their scheduled hire date. - Serve as the new hire’s main HR contact during the pre-employment process, providing clear instructions and timely follow-up. - Initiate and monitor background checks and other required pre-employment steps. - Coordinate required paperwork, BambooHR setup, and employment eligibility verification activities. - Partner with hiring leaders, IT, payroll, and other teams to confirm equipment, access, orientation arrangements, and start-date readiness. - Maintain onboarding checklists and promptly address missing information or delays. - Ensure a welcoming, organized, and consistent experience for each new hire. - Coordinate offboarding tasks for employees, ensuring required steps are completed accurately and on time. - Process separation information in BambooHR and coordinate notifications to payroll, benefits, IT, and other appropriate parties. - Prepare separation correspondence and coordinate required documentation under HR leadership guidance. - Coordinate equipment returns and access removal with IT and people leaders. - Schedule exit interviews or distribute exit surveys, as appropriate. - Maintain offboarding checklists and complete employee records and supporting documentation. Workers’ Compensation, Leave, and Accommodations - Coordinate workers’ compensation claim reporting and submission, maintain documentation, and follow up with employees, people leaders, carriers, and other involved parties. - Administer assigned steps in Family and Medical Leave Act (FMLA), other applicable leave, and Americans with Disabilities Act (ADA) accommodation processes under HR leadership guidance. - Prepare and track forms, notices, supporting documentation, deadlines, leave dates, and employee communications. - Support the accommodation interactive process by coordinating information and follow-up with employees and HR leadership. - Coordinate return-to-work documentation and arrangements with the appropriate parties. - Maintain accurate, confidential case records and escalate complex issues or potential concerns promptly. Special Projects and Process Improvement - Support HR initiatives, employee communications, compliance activities, audits, and special projects. - Identify opportunities to improve administrative processes, tracking tools, and the employee experience. - Assist with other HR responsibilities as business needs evolve. Qualifications - At least three years of hands-on Human Resources experience. - Experience supporting employee inquiries, HR administration, and new-hire onboarding. - Experience recruiting for U.S. positions, including candidate screening and interview coordination. - Working knowledge of workers’ compensation, FMLA, and ADA processes; direct administrative experience strongly preferred. - Exceptional attention to detail and commitment to accurate, complete documentation. - Demonstrated ability to manage multiple tasks, frequent interruptions, and changing priorities without losing track of deadlines. - Strong written and verbal communication skills and a helpful, professional approach to employee service. - Ability to work independently, exercise sound judgment, and recognize when to seek guidance. - Proficiency with Microsoft Office and HR information systems, including processing employee changes and running reports; BambooHR and Paycor experience preferred. - Experience supporting employee offboarding and a multistate or distributed workforce preferred. - Degree in Human Resources, Business Administration, or a related field preferred; equivalent relevant experience considered. - HR certification or interest in pursuing certification preferred. What Success Looks Like Employees and candidates receive timely, helpful responses; new hires are ready for their start dates; offboarding tasks are completed promptly; records and reports are accurate; and deadlines are consistently met. The successful candidate takes ownership of follow-through, asks thoughtful questions, and actively builds their HR knowledge and capabilities.   About Imagenet Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and operational processes. Founded in 2000 and headquartered in Tampa, Florida, Imagenet supports 150+ health plans through its payer clients. Our teams help improve efficiency, accuracy, visibility, and service across complex healthcare operations, including digital mailroom, claims adjudication, contact center, member communications, and related administrative functions. By combining experienced operational teams, proven processes, and purpose-built workflow technology, Imagenet helps payers keep essential processes moving for the members, providers, and communities they serve. Imagenet operates 10 secure facilities across the U.S. and one secure facility in Manila, Philippines. Joining Imagenet means contributing to work that supports the healthcare operations members and providers rely on every day.