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Northwestern Memorial Healthcare
System Director-Ambulatory Imaging
Chicago, IL, US · On-site · Full-time
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About the role
ComplianceNursingLeadership
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
The System Director, Ambulatory Imaging reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The System Director, Ambulatory Imaging leads system strategy, growth, integration, access, and financial performance across Northwestern Medicine’s ambulatory imaging network. In partnership with Medical Leadership, AMC and NHN directors and other senior leaders, the System Director aligns system and regional priorities to advance Ambulatory Imaging goals across Northwestern Medicine.
Responsibilities:
- Develop and implement the system ambulatory imaging strategy in alignment with Northwestern Medicine’s clinical, growth, access, and financial objectives.
- Partner with regional imaging directors, service-line leaders, ambulatory and physician group leaders to align system priorities, regional plans, operating models, protocols, and performance expectations.
- Lead ambulatory imaging network planning, including site development, modality and technology selection, capital investment, workforce models, and service standards.
- Identify and prioritize access and expansion opportunities using patient demand, referral patterns, market position, capacity, and service-line needs.
- Monitor market share, referral capture, and utilization, and adjust growth plans to achieve enterprise objectives.
- Establish system-wide access and patient experience standards that improve appointment availability, reduce wait-times, and support a consistent experience across markets.
- Monitor system performance across access, volume, utilization, quality, patient experience, workforce, and financial measures.
- Partner with regional directors to improve capacity, standardize operations, and achieve access, patient experience, quality, and financial performance targets.
- Build partnerships that strengthen physician engagement, referral relationships, clinical integration, and network growth.
- Ensure compliance with applicable quality, safety, regulatory, accreditation, and organizational standards.
Required:
- Master's Degree
- Minimum of five years operational leadership experience
- Proven ability to effectively participate in the planning, organization, and operation of a large, diverse, and technically complex matrix environment
- Proven success in managing budgets, staffing allocations, quality controls, process improvement, equipment operations, and educational programs
- Successful track record in establishing credibility with medical staff and other key stakeholders through high quality service, timeliness, and performance.
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. 
Background Check 
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. 
Artificial Intelligence Disclosure 
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.  
Benefits 
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. 
Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits  
Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.  
If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.