Logistics & Supply Chain Manager

What we do No matter if you’re the biggest sports fanatic, have a ‘minor’ shoe addiction, or simply own one trusted pair of sneakers, you know that finding the “perfect” shoe can be surprisingly challenging. At SafeSize, we make that choice simple and precise. We help people in over 70 countries around the world find the perfect fitting shoes, every single time. Using advanced 3D foot scanning technology and the world’s largest database of 3D-scanned shoes, we enable better footwear choices. We also design and manufacture customized footwear products that enhance comfort, boost performance and promote sustainability. Our mission is to empower people to do what they love – whether it’s running a marathon, dancing all night or simply going for a stroll in the park – with maximum comfort and confidence. As an employer, we live by the same philosophy. We foster a supportive, hands-on environment where people can learn, grow, and take ownership, while contributing to meaningful, technology-driven innovation. The fit we hope to find At SafeSize, we combine innovative technology and physical products to transform the footwear retail experience globally. We are looking for an experienced, hands-on Logistics & Supply Chain Manager to take ownership of our international logistics, warehouse operations, inventory management and supply chain planning across both our technology systems and physical products. You will be responsible for ensuring our equipment and products are available when needed, shipped efficiently to customers and partners around the world, and properly managed throughout their lifecycle. A key priority will be to set up and manage our warehouse operations while establishing clear processes for inventory, shipping, returns and order fulfilment. This is a practical, hands-on role at a growing international business. You will work closely with different teams, manage external partners and suppliers, and help build efficient, scalable operations as our business evolves. The role will also offer the opportunity to take on additional operational responsibilities as we expand our product portfolio and capabilities. What you'll do   Warehouse Setup & Operations - Facility setup & management: Lead the setup and day-to-day management of our warehouse operations including collaboration with warehouse partners, suppliers and service providers to ensure quality, efficiency and cost control; - Processes & SOPs: Establish and organise warehouse processes and SOPs, covering receiving, storage, inventory management and stock movements, order fulfilment (picking, packing and dispatch) and quality control; - Inventory Control & Discrepancy Reduction: Ensure accurate stock records and proper tracking of technology systems, equipment, spare parts and physical products; - Reverse Logistics: Coordinate returns, repairs, warranty cases and equipment refurbishment in collaboration with our Technical Support and Hardware teams. End-to-End Freight, Trade Compliance & Flow Optimization - Global Freight Management: Own international freight forwarding (air, ocean, road), negotiating competitive carrier rates, optimizing transit times, and ensuring consistent service level agreements (SLAs); - Customs & Regulatory Compliance: Supervise end-to-end import/export documentation, customs clearance, Harmonized System (HS) code classifications, and Incoterms compliance across global jurisdictions; - Supply Chain Continuity: Monitor critical supply path risks, building contingency routes and lead-time buffers to guarantee reliable hardware deliveries to enterprise retail partners. Systems Integration, KPIs & Cross-Functional Alignment - ERP Optimization: Champion inventory and logistics workflows within our ERP (e.g., Odoo), eliminating manual touchpoints and automating inventory movements from supplier intake to final client delivery; - Data-Driven Performance: Establish, monitor, and report operational KPIs (Inventory Accuracy Rate, Order Fulfillment Cycle Time, Cost per Unit Shipped, Inbound/Outbound Dock-to-Stock Times); - Operational Leadership: Collaborate closely with Operations, Hardware Engineering, Finance, and Account Management to align procurement schedules and inventory availability with global rollout targets.