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Domino's

Assistant Manager(01603) - 8814 Gravois Rd

St. Louis, MO, US · On-site · Full-time

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About the role

Customer Support
We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family.  Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash! We are seeking a professional and organized Assistant Manager to join our team at our St. Louis location on Gravois Road. In this role, you will play a key part in driving operational excellence and supporting our management team. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to fostering a positive work environment. You will be responsible for overseeing daily operations, managing staff performance, and ensuring our customers receive outstanding service. - Supervise and support team members, providing guidance, coaching, and performance feedback to drive engagement and productivity - Manage daily operational activities, including scheduling, inventory management, and resource allocation - Monitor staff performance against established metrics and conduct regular performance reviews - Train and onboard new team members, ensuring they understand company policies, procedures, and service standards - Address customer concerns and resolve conflicts in a professional and timely manner - Maintain accurate records, reports, and documentation related to operations and staff management - Assist in the development and implementation of operational procedures and best practices - Communicate effectively with senior management regarding team performance, challenges, and opportunities for improvement - Ensure compliance with company policies, safety regulations, and local requirements - Contribute to a positive workplace culture that promotes teamwork, respect, and continuous improvement - 2+ years of experience in a supervisory or management role within a retail, hospitality, food service, or operations environment - Proven ability to lead, motivate, and develop team members effectively - Strong organizational and time management skills with the ability to prioritize multiple tasks - Excellent communication and interpersonal skills with the ability to interact professionally with all levels of staff and customers - Demonstrated problem-solving abilities and sound decision-making skills - Proficiency in using point-of-sale (POS) systems and other relevant operational software - Ability to analyze performance data and identify areas for improvement - Customer service excellence with a focus on delivering exceptional experiences - Conflict resolution and mediation skills - Flexibility to work varied shifts, including evenings, weekends, and holidays as needed - Preferred: Experience with staff training and development programs - Preferred: Knowledge of inventory management and cost control practices BENEFITS: - Flexible scheduling -- full & part-time positions available - Competitive wages - Paid mileage - Employee discount on all food items - Advancement opportunities - Paid training program - Opportunity to become a Domino’s Franchisee!