Customer Service Rep(02840) - 544 W Jefferson St

We're looking for a friendly and efficient Customer Service Representative to join our team at our Springfield location (544 W Jefferson St). As the face of our organization, you'll play a crucial role in ensuring customer satisfaction while managing various aspects of our pizza restaurant operations. - Answer incoming phone calls professionally and take customer orders accurately - Prepare high-quality pizzas and other menu items according to company standards - Process cash and card transactions efficiently - Provide exceptional customer service, addressing inquiries and resolving issues promptly - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth restaurant operations - Handle multiple tasks simultaneously during busy periods - Assist with additional duties as assigned by management - Excellent customer service skills with a friendly and positive attitude - Strong communication abilities, both verbal and written - Proficiency in taking phone orders and handling customer inquiries - Basic math skills for processing transactions and handling cash - Ability to multitask and work efficiently in a fast-paced environment - Physical capability to lift up to 25 lbs and stand for extended periods - Flexibility to work weekends, holidays, and various shifts as needed - Team player with a willingness to assist colleagues and contribute to a positive work atmosphere - Attention to detail in food preparation and order accuracy - Basic computer skills for operating point-of-sale systems - Ability to follow directions and adhere to company policies and procedures - Strong time management and organizational skills - Stress management abilities to maintain composure during busy periods - Food handling experience is a plus, but not required (training will be provided) All your information will be kept confidential according to EEO guidelines.