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Domino's

Customer Service Rep(02803) - 1135 W. Wood

Decatur, IL, US · On-site · Full-time

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About the role

Customer Support
Join our team at Domino's Pizza in Decatur, United States, as a Customer Service Representative at our 1135 W. Wood location! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences in a fast-paced, team-oriented environment. - Answer incoming phone calls and take customer orders accurately and efficiently - Prepare high-quality pizzas and other menu items according to company standards - Process cash and credit card transactions with precision - Provide outstanding customer service, ensuring customer satisfaction with every interaction - Maintain a clean and organized work area, adhering to food safety and sanitation guidelines - Collaborate with team members to ensure smooth operations during busy periods - Assist with various cleaning tasks to uphold the store's cleanliness standards - Handle customer inquiries, concerns, and special requests in a professional and friendly manner - Contribute to a positive work environment by demonstrating a can-do attitude and team spirit - Excellent customer service skills with a friendly and professional demeanor - Strong communication abilities, both verbal and listening - Capability to multitask and work efficiently in a fast-paced environment - Basic math skills for handling cash transactions accurately - Physical ability to lift up to 25 lbs and stand for extended periods - Flexibility to work weekends, holidays, and various shifts as needed - Ability to follow directions and adhere to company policies and procedures - Team player mentality with a willingness to assist colleagues as needed - Basic food handling knowledge or willingness to learn - Attention to detail in order taking and food preparation - Positive attitude and easy smile, even during busy or challenging situations - Reliable and punctual with a strong work ethic All your information will be kept confidential according to EEO guidelines.