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Domino's

Customer Service Rep(02930) - 4000 West Main St

Belleville, IL, US · On-site · Full-time

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About the role

Customer Support
Join our team as a Customer Service Representative at our Belleville location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service at our 4000 West Main St store. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence. - Answer incoming phone calls and take customer orders accurately and efficiently - Prepare and make pizzas according to company standards and customer specifications - Process cash and credit card transactions with precision - Deliver outstanding customer service, addressing inquiries and resolving issues promptly - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth operations during busy periods - Handle physical tasks, including lifting up to 25 lbs. when necessary - Excellent communication skills with a friendly and approachable demeanor - Strong ability to follow directions and adhere to company policies - Flexibility to work weekends, holidays, and various shifts as needed - Positive attitude and an easy smile, even in fast-paced situations - Basic computer skills for operating order-taking and point-of-sale systems - Ability to multitask efficiently while maintaining attention to detail - Team player mentality with a willingness to assist colleagues as needed - Physical stamina to stand for extended periods and lift up to 25 lbs. - Previous customer service experience is a plus, but not required - Food handling experience is beneficial, but training will be provided All your information will be kept confidential according to EEO guidelines.