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Domino's

Assistant Manager (02963) - 1125 Columbia Center Drive

Columbia, IL, US · On-site · Full-time

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About the role

Customer Support
We are seeking a dynamic and customer-oriented Assistant Manager to join our team at 1125 Columbia Center Drive in Columbia, United States. As an Assistant Manager, you will play a crucial role in ensuring smooth daily operations, providing excellent customer service, and supporting the management team in achieving store goals. - Oversee and manage daily store operations during assigned shifts - Provide exceptional customer service and resolve customer inquiries or concerns - Supervise, train, and motivate team members to maintain high performance standards - Manage cash handling and financial transactions, ensuring accuracy and security - Coordinate inventory management and stock replenishment - Maintain a clean, organized, and safe work environment - Assist in implementing company policies and procedures - Handle phone inquiries and take customer orders efficiently - Support the store manager in achieving sales targets and operational objectives - Participate in employee scheduling and performance evaluations - Adapt to changing priorities and manage multiple tasks simultaneously - Proven experience in retail or food service management (preferred) - Strong leadership and team management skills - Excellent customer service orientation with a friendly and professional demeanor - Solid math and problem-solving abilities - Proficiency in cash handling and basic financial management - Exceptional communication and interpersonal skills - Ability to work in a fast-paced, dynamic environment - Flexible availability to work various shifts, including evenings, weekends, and holidays - Physical ability to stand for extended periods and lift up to 25 pounds - Demonstrated organizational and multitasking skills - Proficiency in using point-of-sale systems and basic computer applications - High school diploma or equivalent (preferred) All your information will be kept confidential according to EEO guidelines.