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Domino's

Customer Service Rep(01516) - 4167 ST PETERS PARKWAY

St Charles, MO, US · On-site · Full-time

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About the role

Customer Support
Join our dynamic team as a Customer Service Representative at our St Charles location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service at our 4167 ST PETERS PARKWAY store. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence. - Greet customers warmly and assist them with their orders, both in-person and over the phone - Process customer transactions accurately and efficiently using our point-of-sale system - Prepare and assemble food items, including making pizzas, according to company standards - Maintain a clean and organized work environment, adhering to food safety and hygiene protocols - Handle cash and credit card transactions with precision and integrity - Respond to customer inquiries, concerns, and special requests in a professional and friendly manner - Collaborate with team members to ensure smooth operations during busy periods - Assist with inventory management and restocking supplies as needed - Adapt to changing priorities and multitask effectively in a fast-paced environment - Promote special offers and upsell products when appropriate - Excellent customer service skills with a friendly and positive attitude - Strong verbal communication abilities - Capability to follow directions and adhere to company policies and procedures - Flexibility to work various shifts, including weekends and holidays - Basic math skills for handling cash transactions accurately - Ability to multitask and prioritize in a fast-paced setting - Attention to detail in food preparation and order accuracy - Physical stamina to stand for extended periods and lift up to 25 lbs - Basic computer skills for operating point-of-sale systems - Time management skills to ensure efficient service - Team-oriented mindset with a willingness to support colleagues - Food service industry knowledge, particularly in pizza preparation (preferred) - High school diploma or equivalent (preferred) All your information will be kept confidential according to EEO guidelines.