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Leonardo Hotels

Duty Management Stage

Rotterdam, Zuid-Holland, Netherlands · On-site · internship · Operations

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About the role

As a Duty Management Intern, you are a familiar face throughout the hotel, as you closely monitor everything that happens on a daily basis. You are closely involved with the Front Office team and step in whenever needed. During your internship, you will learn everything about safety procedures, complaint handling, and room-related issues. It is a versatile and dynamic internship in which you will take on a wide range of responsibilities and work independently as an all‑rounder. Because of the dynamic work environment, every day is different — and that is exactly what makes this internship so enjoyable. No matter how varied your days are, one thing always remains the same: you ensure that every guest leaves with a satisfied feeling. And of course, that you do as well! Can you give our guests an unforgettable stay? Who are we? Savoy Hotel Rotterdam is part of Leonardo Hotels and was completely renovated in April 2019. The hotel now offers 95 luxurious hotel rooms and a cool Piet le Blanc Suite where you can play games, watch movies or listen to music. The lobby has a cozy open space where you can go for breakfast, lunch, drink coffee and in the evening get some work done or catch up with colleagues or friends over a drink or snack. As Leonardo Hotels Benelux, we are within the large Leonardo Hotels Group, responsible for all activities for the 28 hotels in the Netherlands and Belgium. At Leonardo Hotels we care deeply about personal growth, connection, and making an impact together. On average, our colleagues work with us for four years, because we always look for good internal career opportunities - and we are quite proud of that!