IT Support I - New Fintech Project

We are a fintech company. Our mission is to build a state-of-the-art platform using sophisticated engineering and cutting-edge technology. Our core team consists of top-class developers who use their accumulated know-how to design and build software from the ground up. No legacy code, no mundane maintenance, no outdated technologies, just the pure engineering joy of creating a well-designed product. You will have a real say in what we build and how we build it. We are looking for a true leader who takes full responsibility and ownership, and who skillfully guides the team toward success by applying best practices and the newest technology solutions. What you would work on? - Provide general first-hand user account management support for Atlassian and Microsoft O365 services, including e-mail, SharePoint, OneDrive, and Teams. - Troubleshoot basic IT issues, including hardware and software problems. - Onboarding users by setting up their accounts and configuring their hardware and software. - Offboarding user accounts and ensuring that all data is securely removed from company systems. - Maintain an inventory of IT assets and software licenses. - Maintain IT procedures and policies to ensure compliance with industry standards. - Prepare hardware for new users, including laptops, workstations, monitors, mobile phones, and others. - Implement new technologies and systems with the L2 team. What makes you a great candidate? - Passion for technology and problem solving. - Technical mindset approach to overcoming complex IT issues. - Knowledge of Windows and macOS operating systems, as well as experience with hardware and software on IT administration level. - Familiarity with Azure cloud and Microsoft Entra (AD) is a strong advantage. - Experience with Confluence and Jira (or similar) is a plus. - Fluent in English. - Excellent communication skills and ability to interact with users of all levels. - Possess a strong sense of responsibility and reliability. - Readiness to work on-calls 24/7. What we offer? - Brand new office in the city center – Masarycka. - Competitive salary package with the possibility of a yearly bonus. - 25 days of paid holiday. - Flexible working hours and home-office options. - High-end workstation. - Sponsored lunch in the office. Every workday. - Free snacks at the office. - Multisport Card – fully paid by the company. - Colleagues who are absolute experts in what they do.