Patient Coordinator VN/CV/CB

INTRODUCTION TO BRYN MAWR DERMATOLOGY*:We are a dermatology practice that offers general dermatology, Mohs micrographic surgery, and a large repertoire of cosmetic products and procedures. We pride ourselves in providing superior customer service, cutting edge esthetic offerings and unparalleled medical care. POSITION OVERVIEW: Patient Coordinator will be responsible for a variety of duties including patient registration, self-pay collection, payment posting as well as exhibiting poise, tact and compassion when dealing with patients. SPECIFIC RESPONSIBILITIES: - Greeting incoming scheduled patients and adhering to intake procedures - Triage phone calls and document all patient interactions in the EMR - Be the 1st step in billing by collecting complete and accurate demographics and insurance information - Obtain and record revenues - Protect patients’ rights according to HIPAA guidelines - A plethora of ever-expanding administrative tasks - Hours can vary from week to week but always range between 35 & 40 hrs/week - Monday – Fridays are typically the days you will be scheduled, but an occasional Saturday may be required APPLICANT CHARACTERISTICS WE ARE LOOKING FOR: - Focused on customer service - Enjoys a fast-paced environment - Positive and professional attitude - Well-organized with attention to detail - Experience scheduling/navigating EMRs (Nextech) is a plus