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Insurance Claims Associate
Dhaka · Hybrid · Full-time · Customer Support
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About the role
Customer Support
Who we are:
Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us.
Why is this role important to Field Nation?
The Insurance Claims Associate will be part of our growing Customer Support Escalation team as we work to build long-term, consistent processes and policies for General Liability and OAI claims. By working closely with other internal teams, the BD Insurance Lead, & Sr. Claims Analyst, this position will help us maintain a high level of customer satisfaction as we continue to grow and evolve within this department and across Field Nation. The longer-term goal of this role will be to completely handle all types of claims from start to finish and master all aspects of our COI program.