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Finance Automation & Payments Specialist
Warszawa, Mazowieckie, Poland · Remote · fulltime_permanent · Finance
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About the role
AccountingCustomer SupportAML
Join Tylko, Where Design Meets Technology
Founded in Warsaw, Poland, in 2015, Tylko is redefining how we design, shop for, and experience furniture. Frustrated by mass-produced, one-size-fits-all solutions, the team created something smarter: bespoke storage that balances cutting-edge technology, premium craftsmanship, and sustainable production.
With millimetre-perfect precision, every piece is made-to-order and crafted locally, minimising waste and maximising longevity. The result? A new standard in furniture – one that fits your space, your style, and your life.
Why It Matters
We’re not just building furniture. We’re changing how people think about living with it. By merging technology and design, we help people create spaces that truly reflect who they are. If you believe that good design can make everyday life better, you’ll feel right at home here.
How We Work
We believe in small teams, big ideas, and simple processes. No endless paperwork, no silos. Just open communication, shared goals, and a healthy dose of curiosity. We start small, think big, and move fast, because progress always beats perfection.
At Tylko, collaboration and trust aren’t buzzwords — they’re how we work. From day one, you’re part of a team that makes real decisions and brings them to life together. You’ll have the freedom to share ideas, turn them into action, and shape the space around you literally. Here, learning isn’t a bonus. It’s part of the job.
AI is part of how we work - it's not an add-on here. We treat it like any other tool worth knowing: it helps us think, decide, and move faster. We're not looking for people who "know AI" - we're looking for people curious enough to rethink how they work altogether. You don't need to be an expert on day one - you need the drive to grow.
About the Role
As our Finance Automation & Payments Specialist, you’ll play a key role in making our finance operations smarter, more efficient, and ready to scale. You’ll combine accounting knowledge with modern technology and AI to rethink how financial processes work at Tylko, in close cooperation with the Technology Team on automation, integrations and scalable solutions.
As a member of the Accounting & Tax Team, you’ll help automate repetitive tasks, improve financial processes, and free up senior finance capacity for higher-value work. At the same time, you’ll manage relationships with payment providers, improve our day-to-day payments operations and help shape the foundations for our new ERP system.
This is a hands-on role with real ownership and impact. You’ll map how things work today, identify where they can work better, and turn ideas into practical solutions. You’ll connect finance needs with technology capabilities - helping the team use AI and automation not as an add-on, but as part of how we work.
What You’ll Do
You’ll take ownership, make things happen, and see your impact. Your work will focus on two main areas:
— Accounting Process Automation & Optimisation (~70% of your time, including preparation and support for the 2027 ERP rollout)
- Analyse, support, and continuously improve our accounting processes
- Map financial processes and anticipate the long-term impact of business changes
- Design and implement finance process automations using AI tools and API integrations in close cooperation with Technology Team
- Improve and automate financial data flows between banking, accounting and internal systems
- Support the preparation and rollout of our new ERP system in 2027 - help define target processes and what belongs in ERP versus other systems., defining business requirements, participating in UAT, and coordinating with the implementation vendor
- Help the Accounting team make practical use of AI tools in their day-to-day work
- Independently run optimisation projects and work with other teams to turn improvements into action
— Payments (operational support, ~30% of your time) - no prior experience or knowledge in payments is required, but it will be part of your role and we'll provide you with everything you need to know
- Work closely with our payment service provider (PSP) on day-to-day operations - coordinating requests and monitoring performance. New contract negotiations and vendor tenders are handled by the Finance team
- Manage compliance requirements, including KYC/UBO and PCI DSS (AVS scans, SAQ A), and help prepare for PSD3/RTS (2027) and CCD2 (Autumn 2026)
- Handle chargebacks and disputes across cards, Klarna, and PayPal
- Monitor Authorisation Rate and overall payment performance, and set up payment methods by market, amount, and currency
- Support Customer Service and Accounting with transaction-related matters, including access management, case analysis, and reporting
- Support future technical integrations when we introduce new payment methods - working with the Tech team and helping with testing as needed
Perks & Benefits
- One Extra Day Off every month – because balance matters
- Private healthcare – take care of yourself, not just your inbox
- Sports card – move, sweat, repeat
- Tylko discount – design your dream home, at a dream price
- Regular team get-togethers – we're serious about our memes and our integration events
- Dog-friendly office – four-legged coworkers welcome
- Best-in-class AI tools and time to master them – a modern, full AI stack, and real space to learn it; we invest in your fluency, not just your inbox