Aftersales Manager(HGV Sector)

This is a fantastic opportunity for an established Aftersales Manager looking for their next career move, with a strong overall package and the opportunity to take ownership of an aftersales operation. The Role As Aftersales Manager, you will be responsible for the day-to-day management and performance of the aftersales department. Key responsibilities will include: • Leading and managing the aftersales team • Driving workshop and service performance • Monitoring KPIs and departmental performance • Maintaining high levels of customer satisfaction • Managing commercial and financial performance • Developing and motivating team members • Ensuring processes and standards are consistently followed • Identifying opportunities to improve performance and profitability • Building strong relationships with customers and colleagues About You We're looking for someone with: • Proven experience as an Aftersales Manager • Strong automotive aftersales experience • Excellent leadership and people-management skills • A strong understanding of workshop and service operations • Commercial awareness and a target-driven approach • Excellent customer service skills • The ability to manage performance and drive results • Strong communication and organisational skills **company car