Senior Workers Compensation Client Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Workers Compensation Client Specialist based in the United States. The Senior Workers Compensation Client Specialist plays a key role in managing client relationships and supporting the delivery of medical bill review services. This fully remote position serves as the primary operational contact for assigned clients, ensuring service quality, operational efficiency, and client satisfaction. You will collaborate with internal teams, vendors, and external stakeholders to resolve issues, implement program changes, and improve workflows. The role combines analytical thinking, relationship management, and performance reporting to support informed business decisions. You will also leverage AI-enabled tools and automation to streamline processes and enhance service delivery. This opportunity is ideal for a proactive professional who enjoys solving problems, strengthening partnerships, and driving continuous improvement in a fast-paced environment.