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jobgether

FlexFund Support Representative

India · Remote · Full-time · Support

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About the role

Customer Support
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a FlexFund Support Representative based in India. Join a customer-focused team dedicated to delivering reliable support and seamless transaction experiences in a fully remote environment. In this role, you will guide clients through the transaction lifecycle, manage order workflows, and ensure accurate information across multiple systems. You will play a key role in resolving inquiries, maintaining service quality, and ensuring requests are processed efficiently and within established deadlines. By collaborating with clients and internal teams, you will help identify operational challenges and contribute to continuous process improvement. This position is ideal for a detail-oriented professional who enjoys problem-solving, working with technology, and delivering excellent customer service. You will work with US-based business teams and gain valuable experience in a fast-paced, internationally connected organization.