GP Liaison Officer - Mental Health

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.    About the Role Ramsay Health Care is seeking a relationship-focused GP Liaison Officer to support growth across mental health services by strengthening psychiatrist-led referral pathways and improving referrer engagement. This part-time role supports the hospital to build and maintain effective relationships with psychiatrists, GPs, practice teams and other referrers, with a focus on improving referral pathway, communication and appropriate service utilisation across inpatient programs, outpatient services and innovative new service models. This role is part-time across 5 days per fortnight. A flexible roster of between 30-37.5 hours per fortnight across more days may be considered for the preferred candidate.   What You’ll Do: Reporting to the hospital CEO you will work closely with the Business Development and Growth Team. You will support local referral growth and pathway performance through regular referrer engagement, accurate CRM activity, practical follow-up of referral barriers and coordinated communication with hospital teams. Your day-to-day responsibilities will involve, but are not limited to: - Develop and implement strategies to grow referrals through GP and psychiatrist visits and networking to identify new business opportunities. - Build and maintain relationships with psychiatrists, GPs, practice managers and referrer networks within the agreed catchment. - Promote pathways for admissions, in line with service priorities - Support referrers to understand referral requirements, service suitability, access processes and communication pathways. - Coordinate targeted GP and referrer education activities, practice visits and service updates - Support the non-clinical aspects of psychiatrist engagement, including site visits and service briefings - Prepare regular reports on referral activity, engagement outcomes, key barriers and opportunities for improvement. - Work collaboratively with hospital executives, intake, clinical teams, marketing and national growth colleagues to support coordinated growth initiatives.  About You You are a confident communicator and relationship builder who enjoys working with clinicians, referrers and hospital teams. You are organised, proactive and comfortable using data and CRM systems to support follow-up, reporting and service improvement. Key capabilities: - Minimum 2-3 years’ experience in business development, sales, healthcare liaison, stakeholder engagement or a similar relationship focused role. - Demonstrated success building and maintaining professional relationships across stakeholder groups. - Strong communication, networking, and influencing skills with the ability to engage confidently with medical professionals. - Experience coordinating events, education sessions, or stakeholder engagement activities. - Good organisational skills and the ability to manage competing priorities, travel locally, work autonomously within agreed plans and drive measurable outcomes. - Sound written communication skills, including the ability to prepare concise activity updates, reports and service information. - Comfort using Microsoft Office and CRM systems, with a commitment to accurate and timely data entry. - Understanding of GP referral pathways, private practice environments or mental health services would be highly regarded. - Ability to interpret data and identify strategic growth opportunities. - A valid driver’s licence and willingness to travel within the local catchment are required.  Desirable - Experience in private healthcare or the medical industry. - Tertiary qualifications in Business, Marketing, or Health. - Understanding of GP referral pathways and specialist engagement. - Experience with Power BI, CRM reporting, or data analytics tools.    What’s in it for You: At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including: - Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy - Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more - Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts - Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7 - Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.  Why Join Ramsay: At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are: - Australia’s largest private hospital operator, with over 74 sites and 35,000 staff - A values-led workplace where you’ll be supported personally and professionally - A place with flexible, permanent and career-growth opportunities nationwide.  Additional Information - Must provide or complete a National Police Check conducted within the previous 12 months. - According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.  Apply: All applications must be lodged online including your CV outlining your experience and skills in line with the above criteria.  Applications close: 9th November 2026 Reference number: JR116757 Please Note: Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au. Applications made by recruitment agencies will not be considered.