Senior Language & Culture Manager

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). In the agency world, this role is usually called Senior Transcreation or Localization Manager – but let’s not limit ourselves: we think it’s so much more than that. If you are looking for a high-ownership, rewarding challenge in a client-facing role, and are ready to share your localisation enthusiasm, embrace innovation, and play an active part within our highly collaborative Language & Culture team, this might be just the role for you. Curious? Read on! This position will own Transcreation and Voiceover workstreams for a complex, multi-brand client, requiring high levels of organization, self-driven initiative, the ability to run multiple projects across brands simultaneously, proactive quality ownership, creative and critical thinking and confident communication. You possess client-facing management experience and in-depth knowledge of project lifecycle from brief to delivery (including but not limited to quoting, briefing vendors, assigning tasks, performing quality checks/delivering/actioning feedback and amends requests/issuing POs, reporting project information and financials), with additional understanding of cross-functional collaboration and production elements that take part in the adaptation process. You will be ensuring seamless delivery of locally relevant, on-brand copy in multiple languages, for brands with vastly different preferences and requirements, while also helping us build team-wide solutions. You are familiar and experienced with language industry best-practices regarding translation management systems, translation memories, terminology management, vendor management and have a particular interest in AI and automation. Ultimately, the role requires strong client and project management skills, creativity, initiative, confident ownership, and commitment to deliver quality at scale in a dynamic and collaborative team environment. KEY RESPONSIBILITIES - Owning account health and day-to-day work for transcreation and VO projects, coordinating and managing delivery of multiple projects for different markets - Receiving and actioning briefs, defining costs, timings, and allocating tasks accordingly - Accountable for project budget, status, and reporting on these as required - Accountable for relationship management with central and local clients, developing and maintaining a positive, trust- and collaboration-based relationship - Proactively supporting and participating in our L&C roadmap for future-looking solutions - Admin-related tasks such as updating trackers / managing POs and invoices from linguists ESSENTIAL - +5 years of experience in client-facing Translation//VO Management - Hands-on knowledge of language services workflows and best practice - Experience with localisation of marketing campaigns for multiple countries, media and channels - Sharp, precise communication skills - Well organised, ability to multitask, attention to detail DESIRED - Up to date / interest on recent AI developments in the fields of translation / VO - TMS tools / Project management software - Knowledge of additional languages - Working awareness of digital production processes Sounds like you? Join Monks! At Monks, you'll join a successful and super-fast-moving company creative people would kill to work for. You’ll have the chance to be part of a truly global company working as one office across teams and time zones with 1,000 Monks and counting. If you’re looking to do great work with great people, apply to join in the fun. In return for your dedication and attention to detail, you’ll get an independent position in an exciting work environment filled with some of the nicest people in the industry. Monks stands for equal-opportunity employment and welcomes applications from people of all backgrounds. Please be attentive to the requirements and accompany your application with a personal cover letter showing why you’re the right Monk for the role. #LI-Hybrid #LI-AS1 #ID12093 About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect. This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.