Retail Sales Area Manager

EKO Bulgaria is an international company operating in the field of fuel and fast-moving consumer goods. The company distributes its products and offers its services through a network of 102 petrol stations operating under the EKO brand. If you are a commercially driven professional who thrives in a dynamic retail environment and enjoys improving performance, and delivering business results, we invite you to join our team as a Retail Sales Area Manager. Main responsibilities: - Manages the operational performance of EKO petrol stations within the assigned region; - Monitors compliance with Health, Safety, Security and Environmental requirements; - Ensures adherence to operational and maintenance standards; - Drives customer service quality and active sales performance across the network; - Analyzes sales results and implements actions to improve business performance; - Monitors and optimizes operating expenses (OPEX); - Identifies business opportunities and promotes continuous improvement initiatives; - Monitors market trends, competitor activities, and promotional campaigns; - Identifies business risks and threats, and recommends corrective measures; - Manages customer complaints and supports resolution of operational issues; - Supports recruitment and onboarding of petrol stations managers; - Coaches and develops petrol stations managers to achieve operational and commercial excellence; - Ensures effective implementation of company policies, procedures and training programs; - Prepares regular business analyses, reports, and performance reviews.