Support Engineer

Redmond, WA, US · On-site · Contract

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About the role

Thanks & Regards Rajesh KRG Technologies, Inc., 661 558 0000 Ext :514 Responsibilities: Analytics : • Mid-tier pipeline server issues (onshore, in average we receive about 20-30 ticket annually and take about 0.5 – 1 hour to resolve/ticket) • Grant permissions to users to access Omniture, Chartbeat and other database and cubes in Mid-tier (offshore) • Investigating IcM tickets sent from our anomaly detection system and engage PMs or Devs for any concern on the data quality (onshore and offshore) • Add new alerting or data quality rules for supporting all cooking and mid-tier pipelines as well as prime and edge live-site. When we move to 1DS, we also need add new alerts to monitor 1DS data quality. (offshore) Telemetry: • Unit tests / Validation / Verification • Live site support • OTF Maintenance work. • Prime instrumentation updates. All your information will be kept confidential according to EEO guidelines.