Lead Cloud Ops Platform Engineer (m/f/d)

At SOFICO, we're building the future of mobility through Miles, our market-leading platform for leasing, fleet, and mobility operations worldwide. As an international team, we combine innovation, collaboration, and ownership to deliver real impact for our customers, in a culture of continuous learning, mutual support, and shared success. SOFICO is expanding its Data & AI organisation to build the SOFICO AI Cloud and the Miles Enterprise Agentic Platform: an AI experience layer backed by a deterministic capability layer that keeps every business action controlled, predictable, and testable. From our Ghent office, you'll be the founding Cloud Ops engineer embedded directly in the Data & AI product team, owning the design, build, and operation of the AI Cloud platform: standardized, single-tenant environments that SOFICO runs in Azure, powering the Agentic Platform. What You'll do This is a hands-on role: you design it and you build it. Automated deployment is key from day one. - Design, build, and operate the AI Cloud platform: standardized, single-tenant customer environments run by SOFICO in Azure. - Build and maintain the automated "instance factory" for rapid, secure provisioning, upgrades, and lifecycle management of customer instances. - Own Infrastructure-as-Code, CI/CD, and GitOps practices end to end, from design through daily operation. - Drive platform standardization: handle customer-specific requirements through configuration, not custom infrastructure. - Design secure, reliable connectivity between AI Cloud and the rest of Miles Enterprise, parts of which run on-premise or at customer sites. - Own platform reliability, security, and observability: monitoring, alerting, incident response, and continuous improvement. - Apply the technical standards and foundations for Cloud Ops for Miles Enterprise to the Data & AI team's artifacts. What You Bring - Senior-level, hands-on experience in Platform Engineering, Cloud Ops, DevOps, or SRE — comfortable owning a platform end to end, with help from our Cloud Ops specialists. - Proven track record operating and scaling production SaaS or cloud-native platforms. - Strong background automating infrastructure provisioning, deployment, and operations at scale. - Confident setting technical direction and standards solo today, with the appetite to mentor and grow a team once one exists. Knowledge & Skills - Infrastructure-as-Code: Terraform, Ansible, or similar. - Kubernetes, Helm, Docker, and cloud-native platforms. - CI/CD pipelines and GitOps-based deployment automation. - Solid Azure experience; exposure to Azure AI services is a strong plus. - Observability: monitoring, logging, alerting, incident response. - Operating multi-tenant / multi-customer platforms: tenant isolation, secrets management, fleet-wide upgrades. - Secure connectivity between cloud and on-premise or customer-hosted environments — needed from day one to integrate with the rest of Miles Enterprise. - Strong communication and stakeholder management; you'll work directly with product, AI engineering, and, eventually, the wider Miles Ops organisation. Plus: cloud cost optimization experience. What's in it for you… - Competitive salary package. - Meal vouchers allowance provided per working day. - Hospitalisation and group insurance - Hybrid working and flexible hours, giving you the freedom to shape your workday. - A modern co-working space offering a comfortable working environment. - A structured onboarding program from day one, with a dedicated coach to help you get up to speed and grow in your role. - Regular opportunities to connect beyond day-to-day work — casual drinks, team activities, and company-wide events. Ready to build the secure and deterministic capabilities behind the next generation of mobility software? Join SOFICO and let's shape what's next together!