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SquareDomain

Head of Inside Sales

Austin, TX, US · On-site · Full-time

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About the role

SQLProduct ManagementSalesforceHubSpotBusiness DevelopmentCustomer Success
At SQUAREdomain, our mission's to help our clients achieve & maintain their competitive business advantage by finding, attracting & nurturing the very best consultants for their leadership teams. We're dedicated to help ideal candidates achieve their objectives & make it our business to connect them to right assignments, provide valuable feedback during interview process & ensure that their personal brand's protected! Company Overview: We have partnered with a top-notch client that is looking for Head of Inside Sales who will be responsible for a worldwide low touch sales program with revenue goals per geographical territory.As Head of Inside Sales, you will be responsible to architect, design, implement and continuously refine a touch-less sales program that helps on-board new customers with the least amount of friction. Key Responsibilities: - Own and develop a highly automated, time and resource optimized, frictionless program for users to onboard their production ready apps to Marketplace - Own and develop a touch-less program for acquiring and on-boarding telco partners - Enable Marketplace telco partners to acquire faster low touch opportunities in their existing business customer baseOther Responsibilities: - Identify and refine ICP (ideal customer profile) for touch-less sales. - Introduce scientific, measurable, repeatable process for quickly identifying and removing funnel blockage points. - Work closely with marketing to maximize top of the funnel leads and MQL to SQL conversion rates. - Work closely with business development to identify the best path to CPaaS market penetration. - Feed to field sales team customers ready for expansion into six figure ACV. - Work closely with Customer Success team to ensure smooth account on-boarding , successful conversion and expansion. - Work with Product Management to identify new features with high demand gen value for Open Source and Commercial code repositories. Respectively help de-prioritize nice to have features with low conversion value. - Minimize Proof of Concept cycles. - Optimize touch-less sales program for initial entry points of up to $499/mo credit card purchases. - Maintain LTV ≥ 3 x CAC for touch-less sales program accounts. - Hands on management of Hubspot and SFDC reports. - Leverage all applicable technology for customer engagement, acquisition and analytics – Omni-channel user interaction, real time chat/voice/video, web & email communication, intelligent bot aided customer interaction. - Forecast 3-6-9-12 months ahead and measure progress vs goals. - Produce weekly summary of pipeline metrics to executive team: MQL, SQL, Wins, conversion rates. Requirements: - The ideal candidate is a high impact professional wanting to drive disruptive technology to a huge market potential. - Experience building revenue carrying, touch-less sales programs for successful SaaS businesses. - Phenomenal soft skills at executive level. - 3+ years track record of Consistent Overachievement. - Self-Motivated, Looking for Continuous Improvement Environment and Hands-On Attitude - Willingness to Travel one week a month. - Fluent in English in Spoken and Written and at least one non-English language. - Successful track record in multi-cultural environment. - Experience working in 24×7 environment with teams distributed worldwide. Behavioral Traits for Success: - Collaborative approach. - High standard of quality for work performed. - Tenacity, adaptability, and stress tolerance. - Natural tendency to take proactive steps to achieve objectives. - Emotional Intelligence To schedule IMMEDIATE interview for this role, and other related roles, please send across your updated resume to deepa [at] squaredomain [dot] com, and we shall revert immediately.