Product Development Manager

NLB services is seeking employees for the position of  Product Development Manager/ Product Analyst at  Bentonville, AR one of its direct client. Interested folks please share your resume with prabhat(dot)kumar (at )nlbservices(dot)com or call me directly at 904-677-5904. Position: Product Development Manager/ Product Analyst Location: Bentonville, AR Job description Position Summary Client is looking for a strong individual with leadership skills who excels in market place product analysis and on-boarding sellers.   The person also would need to have strong verbal and written communication to address the product/technical issues. Job Description: ·       To work as Integration Engineer to onboard sellers from end to end by helping them clarifying their questions and resolving all integration issues. ·       Plan and meet the weekly target to onboard sellers. ·       Understand business flows, tools, trouble shoot and support seller issues using tools. ·       Highlight issues, share progress and status reports to client managers and involve right team for issue resolution as required. ·       Ongoing management of seller issues, queries throughout the integration journey ·       Coordination of issue resolution across business, production support, business support analyst and functional teams in the context of specific issues. ·       Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to reduce costs. ·       Process improvements to reduce onboarding efforts and costs. ·       Institute and monitor onboarding case resolution metrics and drive efficiencies. ·       Identify systematic issues that need fixes across systems until hand off to production support/Engineering/Product teams via backlog for implementation. ·       Understand seller setup process and educate sellers on process, requirements and timelines for on-boarding process. ·       Work with internal teams to set up appropriate systems, code promotions into production until seller can go live. ·       Understanding of integration interfaces, lower level systems at UI/debugging level to be able to bring on new direct sellers. ·       Help to integrate partners to MP infrastructure  Minimum Qualifications - Bachelor's Degree and 4 years’ experience - Prior experience in leading teams Additional Preferred Qualifications - Experience in using market place portal and other supporting tools, alerts, reports and analytics. - Basic knowledge in Java, web services and database. - Ability to summarize and present complex issues to a variety of audiences: technical and non-technical  Thanks & Regards, Prabhat Kumar ——————————————————— Next Level Business Services, Inc. Staffing|Consulting|Outsourcing Phone: +1 (904) 677-5904 | Fax: +1 (608)646-8326 e-Mail: prabhat(dot)kumar (at )nlbservices(dot)com | Web: www.nlbservices.com All your information will be kept confidential according to EEO guidelines.