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Clera

Workplace and People Operations Manager

Berlin · On-site · FullTime · Engineering

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About the role

Customer SupportGerman
ABOUT THE ROLE Own the day-to-day workplace and people operations for a growing AI customer service software team in Berlin. You'll create a welcoming, well-organized office and build practical processes that help the team work smoothly as it grows. WHAT YOU'LL DO - Manage office operations, including supplies, equipment, workspace organization, and inventory. - Own employee onboarding and offboarding, ensuring new hires have the equipment, access, and workspace they need. - Design and run culture initiatives and internal events that help keep the team connected. - Build AI and no-code automations to simplify workplace and people operations workflows. - Handle day-to-day requests and step in wherever operational support is needed. WHAT WE'RE LOOKING FOR - At least 2 years of experience in workplace, office, or people operations, ideally at a startup. - Experience building and implementing processes for onboarding, offboarding, and office management. - Hands-on experience with office supplies, equipment procurement, and inventory management. - Experience building automations for workplace or people operations using AI, no-code tools, or automation platforms. - Experience organizing internal events and culture initiatives. - Fluent in both English and German, with strong organization, attention to detail, and an ownership mindset. COMPENSATION & BENEFITS Visa sponsorship is not available for this role. LOCATION This is an on-site role based in Berlin, Germany.