Residential Life Coordinator (FT)

Organization Summary: Harvest Home is a faith-based residential non-profit organization that transforms the lives of homeless pregnant women and their children by providing housing, support, and programs that equip women to become great mothers.     Position Summary: The primary purpose of the Residential Life Coordinator (RLC) is to create and maintain a supportive communal living environment among Harvest Home's residents by providing onsite supervision and assistance with daily activities in the following areas: chores, meals, policies, classes, curfew, and independent and community-living skills. The RLC assists the Care Manager, RLC Lead and Program Leadership with coordination of the residential living environment to support resident program plans.     Position Schedule/Location:   *Full time, 3pm-11pm, 5 days a week. Thurs.-Mon. schedule subject to change in order to meet organization needs. Essential Duties   Include but are not limited to:   - Create a joyful, innovative, empowered, welcoming, structured, and safe home environment which inspires engagement, follow through, and ownership.   - Manage household structure, activities & schedules (Chores, classes, meals, activities, etc).   - Work closely with residents to meet program goals and expectations.   - Supporting residents in practicing life skills (chores, cooking, timeliness, etc.)    - Connect with class teachers, volunteers, and donors coming into the home for groups, classes, events, workshops, service opportunities, etc.   - Proactively communicate information as it pertains to community-living and the home environment.   - Maintain a positive, strengths-based and culturally appropriate, trauma-informed, therapeutic environment.  - Engage in crisis prevention and crisis intervention to de-escalate incidents of potential harm, aggression, etc. and coordinate emergency responses as needed.   - Facilitate house meeting weekly to ensure the timely communication of information necessary to ensure resident success/participation.   - Support and guide residents collectively to promote an environment/relationship of accountability based on trust and respect.   - Address behavior concerns directly with residents using a Restorative Accountability approach in a timely manner.    - Provide all necessary documentation of resident behavior and interventions attempted.   - Assist with the transition of new residents into the residential living environment through facilitating their move-in and orientation, initiating hospitality and community integration efforts.   - Establish and cultivate respectful and appropriate relationships with residents of diverse backgrounds.   - Ensure the safety and security of the home through proper end-of-shift lock up protocol.   - Ensure daily household operations are upheld including maintenance, routine checks, and/or re-stocking supplies as needed.   - Purchase weekly groceries and supplies for the home.  - Assist with transporting residents in organization and/or personal vehicle.   - Occasional staffing of other days/times/hours as needed and as available.   - Attend house, program, and agency meetings and weekly supervision.    Required Qualifications    - Minimum of 2+ years' experience in social service field (non-profits, government, missions, etc.)     - High EQ to foster respective and appropriate relationships with residents in order to serve our population well including an understanding of and sensitivity to homelessness, trauma, mental health, etc.    - Strong Communication (open, honest, humble) and Organization Skills. We value solution-oriented feedback and problem solving.     - Ability to work as a part of our Harvest Home team while also working independently.    - Smart Phone Needed .   - CA Driver’s License and Personal Vehicle for occasional resident transportation.    - Acceptance of organization ministry standards (to be provided after application).    - Strong experience with Microsoft Office, Email (Google or Outlook), Chat Tool (ex: Slack), etc.       Preferred Qualifications    - Experience working with many of the following: high-risk populations, women, homelessness, pregnancy, victims of trauma, mental health, substance use, domestic violence, foster care, DCFS, etc.  - Specialized skill set in any of the following areas: substance usage; perinatal experience; child development; DCFS involvement; DV/IPV; developmental disabilities; mental health.     - Prior experience working in a shelter, group home, and/or residential treatment program.    - Crisis-intervention, mediation, and/or de-escalation training, skills, and/or experience       Additional Qualifications (Post-Offer)    - Criminal background check    - TB clearance and documentation    Benefits - Vacation + Sick Time  - Health, Vision, Dental + life insurance  - Cell Phone stipend  - Training & Development budget  - 401K  - FSA Available